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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in consultative sales techniques, particularly SPIN, to effectively manage a high-volume sales pipeline while building rapport with customers. Proficient in utilizing various sales tools and technologies to enhance customer experience and streamline processes.
Highest-signal resume keywords
Consultative Sales MindsetSPIN Sales TechniqueHigh-Volume Sales Pipeline ManagementPersuasive Communication SkillsTech-Savvy with Sales Tools
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Pipeline ManagementConsultative Sales TechniquesSPIN FrameworkObjection HandlingComplex Offering Simplification
Soft Skills
Trust-BuildingEmpathySelf-Directed Work EthicCollaboration
Tools & Technologies
Ergeon CRMGoogle WorkspaceSlackPipeDriveFrontApp
Industry Keywords
B2C SalesB2B SalesRemote SalesCustomer SuccessConstruction Industry
Tech Stack
Tools & technologiesMacOS
About the role
Key responsibilities & impact- Manage leads from qualification through closing and delivery of service
- Conduct outbound calls, SMS, and email; respond to inbound emails, texts, and phone calls
- Apply consultative sales techniques, including SPIN, to uncover needs and build value
- Build rapport and trust by understanding customers’ goals and property challenges
- Connect customer needs to tailored property and lifestyle solutions
- Track and manage the sales pipeline using Ergeon CRM platforms and specialized sales tools
- Prioritize follow-ups and closing activities
- Coordinate with internal and external stakeholders for a seamless customer experience
- Share customer insights and trends with the Sales Team Leader
- Collaborate on improving tools, training materials, and team processes
- Contribute to knowledge sharing
Requirements
What you’ll need- Consultative sales mindset with exposure to both B2C and B2B environments
- Proven ability to manage a high-volume sales pipeline with accuracy and follow-through
- Expertise in a structured sales framework such as SPIN
- Persuasive communication skills, trust-building, and empathetic objection handling
- Ability to simplify complex offerings and help customers make informed decisions
- Tech-savvy and able to use Google Workspace, Slack, PipeDrive, Meets, FrontApp, or similar tools
- Self-directed and focused while working remotely
- Applications considered from the countries/regions listed in the linked Account Manager Hiring Regions document
- Availability for an 8-hour shift, 5 days per week, scheduled between Monday-Sunday, 7 AM Eastern Time and 8 PM Pacific Time
- Professional-grade remote setup meeting specified processor, memory, storage, graphics, display, operating system, internet, headset, UPS, and outage-data requirements
- Windows 10/11 (64-bit) or latest stable macOS
- Minimum 10 Mbps upload and 20 Mbps download internet
- 250–300W UPS and access to 3.5 GB/day of data during outages
- Nice-to-have: account management experience in sales or customer success
- Nice-to-have: exposure to retail and remote sales environments
- Nice-to-have: experience with structured workflows and process tools
- Nice-to-have: experience supporting clients through post-sale transitions
- Nice-to-have: ability to identify patterns and recommend process improvements
- Nice-to-have: familiarity with construction or home services industries
Benefits
Comp & perks- Fully-paid, immersive bootcamp with 1-on-1 mentoring, hands-on practice, and teamwork
- Birthday day off
- Free noise-canceling headset
- $400 Tech/Wellness/Learning fund
- Co-working budget
- Stock options after 6 months
- Flexible PTO after 6 months
- Subsidized health insurance after 6 months
- Laptop replacement fund after 1 year
- 1.3% commissions
