Commercial Claims Litigation Manager

. Work with the Claims Leadership Team to develop and complete claim-by-claim settlement strategies .

Posted 10/15/2026full-timeRemote • United StatesMid-LevelSenior💰 $120,000 - $140,000 per yearWebsite

Key responsibilities & impact

Work with the Claims Leadership Team to develop and complete claim-by-claim settlement strategies
Manage and provide feedback to Claim Specialists on claim and audit results
Provide file direction and oversight to direct reports
Create data-supported procedural documents to improve expenses, cycle time, and service
Work across departments to investigate insurance claims and facilitate claims handling
Prepare and present accurate reports and letters on complex or highly detailed claims, including conclusions and recommendations
Determine when in-house or outside expert assistance is needed
Manage vendor relationships
Lead an experienced team of Claim Specialists in adhering to Best Practices, Compliance, Reserving Guidelines, and Litigation Guidelines

What you’ll need

Commercial General Liability Claims Experience, specifically Construction Defect, Professional Liability, EPLI, etc.
Minimum of 5 to 10+ years of management experience
Litigation management experience
Vendor management skills
Outstanding attention to detail, organization, multi-tasking, problem-solving, interpersonal, and customer service skills
Excellent written and verbal communication skills
Ability to understand claims adjudication processes, claim law, and jurisdictional issues
Strong research and investigative abilities
Negotiation, conflict resolution, and persuasion abilities
Trustworthiness, integrity, and personal accountability
Adherence to standards of ethical behavior and professional conduct
Keen service orientation and ability to grasp and respond to sundry client needs
Achieved or working towards CPCU, PCLS/PCLA, SPPA, AIC2, or SCLA designations
Bachelor's degree required; advanced degree preferred

Comp & perks