Claims Facilitator

Erie Insurance Group

. Settle claims within limits of authority under minimal supervision .

Posted 11/10/2026full-timeHarrisburg • Pennsylvania • United StatesJunior💰 $40,121 - $64,090 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims handling, including processing first-party and third-party automobile claims, verifying coverage, and managing inquiries from various stakeholders. Proficient in data entry and maintaining accurate claims records while adhering to regulatory requirements.

Highest-signal resume keywords

Claims HandlingCustomer ServiceData EntryInsurance EducationLicensing Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ProcessingCoverage VerificationPayment IssuanceLoss Information EntryCorrespondence Preparation

Soft Skills

CommunicationProblem-SolvingAttention to Detail

Tools & Technologies

Claims System

Certifications & Qualifications

Insurance License

Industry Keywords

Automobile ClaimsProperty ClaimsFirst-Party ClaimsThird-Party ClaimsClaims Management

About the role

Key responsibilities & impact

Settle claims within limits of authority under minimal supervision
Process first-party automobile, third-party clear-liability automobile, and low-severity property claims
Contact policyholders and/or claimants
Verify coverage and set reserves
Set up and/or issue payments using ERIE’s approved payment methods
Establish contact with all parties involved in claims in accordance with ERIE’s expectations
Handle inquiries from policyholders, agents, insurance carriers, claimants and others
Enter loss information into the claims system
Prepare correspondence, forms and related materials
Review all pending claims and activities regularly
Provide support for property claims during periods of heavy volume

Requirements

What you’ll need

High school diploma or GED and one year of related claims handling, customer service, or clerical experience required; or equivalent educational experience required
Appropriate licenses as required by state must be obtained within 45 days of employment for external applicants and 90 days for internal applicants
Pursuit of general insurance education preferred
Bachelor’s or Associate’s degree preferred
Frequent manual keying/data entry/inputting information/computer use (50–80%)
Rare driving
Rare climbing/accessing heights
Ability to move over 50 lbs using lifting aide equipment, rarely
Rare lifting/moving of 0–20 lbs
Rare lifting/moving of 20–50 lbs
Rare pushing/pulling/moving objects or wheeled equipment

Benefits

Comp & perks

Premier health, prescription, dental, and vision benefits for you and your dependents; coverage begins your first day of work
Low contributions to medical and prescription premiums; Erie currently pays up to 97% of employees’ monthly premium costs
Traditional pension plan; full-time employees are vested after five years of service
401(k) with up to 4% contribution match
Paid vacation, personal days, sick days, bereavement days and parental leave
Tuition reimbursement program for higher education and industry designations
Company-paid basic life insurance
Short- and long-term disability insurance
Orthodontic coverage for children and adults
Adoption assistance
Fertility and infertility coverage
Well-being programs
Paid volunteer hours for service to your community
Dollar-for-dollar matching of charitable gifts each year
Position may be eligible for an annual bonus payment