Liability Adjuster

Erie Insurance Group

. Exercise independent discretion and judgment in claims handling involving complex liability issues, including coverage issues and minor injury claims .

Posted 10/22/2026full-timeAllentown • United StatesJuniorMid-Level💰 $56,367 - $90,040 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims handling, including complex liability issues and coverage evaluations, while effectively negotiating settlements and maintaining accurate documentation. Proficient in training and mentoring team members, with a strong focus on customer service and claims management.

Highest-signal resume keywords

Claims HandlingNegotiation SkillsCoverage EvaluationCustomer Service ExperienceTraining and Mentoring

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementData EntryInvestigation TechniquesReserve SettingSubrogation Identification

Soft Skills

Independent JudgmentAttention to DetailCommunication Skills

Certifications & Qualifications

State License

Industry Keywords

Casualty ClaimsLiability IssuesClaims DocumentationSettlement Negotiation

About the role

Key responsibilities & impact

Exercise independent discretion and judgment in claims handling involving complex liability issues, including coverage issues and minor injury claims
Conduct investigations and evaluate and make recommendations regarding coverage and liability
Set and maintain reserves
Obtain documents to establish claim value
Negotiate settlements or decline claims
Document files and submit final reports
Identify subrogation opportunities and initiate appropriate action
Negotiate with all parties or their representatives within designated authority
Complete required training
Train and mentor
Travel for training as required
Travel occasionally into the branch office for events or meetings

Requirements

What you’ll need

High school diploma or equivalent required
Two years of claims or customer service experience required, preferably with casualty claims
Equivalent educational experience will be considered
Appropriate license(s) as required by state(s) of operation
Associate's or Bachelor's degree preferred
Regular and predictable attendance
Ability to perform frequent manual keying, data entry, inputting information and computer use
Occasional ability to lift/move 0–20 lbs and 20–50 lbs
Occasional driving
Completion of required training

Benefits

Comp & perks

Premier health, prescription, dental, and vision benefits for you and your dependents; coverage begins your first day of work
Low contributions to medical and prescription premiums; ERIE currently pays up to 97% of employees’ monthly premium costs
Traditional pension plan; full-time employees are vested after five years of service
401(k) with up to 4% contribution match
Paid vacation, personal days, sick days, bereavement days and parental leave
Tuition reimbursement program for higher education and industry designations
Company-paid basic life insurance
Short- and long-term disability insurance
Orthodontic coverage for children and adults
Adoption assistance
Fertility and infertility coverage
Well-being programs
Paid volunteer hours for community service
Dollar-for-dollar matching of charitable gifts each year
Position may be eligible for an annual bonus payment