Organizational Change Management Consultant

Erie Insurance Group

. Support critical enterprise strategic initiatives of the largest size and highest complexity by developing and executing change management plans .

Posted 9/29/2026full-timeErie • Pennsylvania • United StatesMid-LevelSenior💰 $99,336 - $158,679 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in change management principles and methodologies, with a focus on strategic planning, organizational design, and effective communication. Capable of leading complex initiatives, developing training plans, and fostering user adoption while minimizing resistance.

Highest-signal resume keywords

Change Management PrinciplesStrategic PlanningOrganizational DesignProsci MethodologyCrisis Communications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change ManagementProcess ImprovementStakeholder AnalysisSuccess Metrics DefinitionTraining Development

Soft Skills

Strong CommunicationTrusted Advisor

Certifications & Qualifications

Prosci CertificationCertified Change Management Professional (CCMP)

Industry Keywords

Enterprise Strategic InitiativesBusiness-Process ReengineeringCross-Functional Change ManagementRisk MitigationOrganizational Change

About the role

Key responsibilities & impact

Support critical enterprise strategic initiatives of the largest size and highest complexity by developing and executing change management plans
Create and implement change management deliverables to maximize user adoption and minimize resistance
Discover opportunities for process improvements on complex projects
Act as a business liaison responsible for change management plans for enterprise programs and projects
Partner with program/project sponsors to define impacts, change management strategy and scope, and success measures
Create and implement integrated cross-functional change management plans covering timing, sequencing, audiences, and evaluation measures
Design and deliver stakeholder analyses and communications plans
Lead the design, development, and implementation of change management communication and training plans
Lead strategic initiatives involving new technologies, innovation, business-process reengineering, and sustainable process improvements
Create and manage message platforms for Employees, Agents, and Customers
Define and measure success metrics, monitor change progress, and prepare risk mitigation tactics
Collaborate with the corporate program management office (PMO) to support enterprise strategic initiative success
Serve as the primary change management resource for assigned strategic initiatives
Mature the change management discipline across the enterprise using Prosci methodology
Train and develop less experienced staff and provide guidance and feedback to other change management specialists

Requirements

What you’ll need

Bachelor's degree in a related field and six years' related experience; or Associate degree and eight years' related experience; or High school diploma and ten years' related experience required
In-depth knowledge of change management principles and methodologies required
In-depth knowledge of strategic planning, organizational design, and strategic communication required
Strong communications experience, including translating complex business strategies and organizational changes into clear, compelling narratives and communications, strongly preferred
Experience serving as a trusted advisor to senior leaders on complex, high-visibility communications and organizational change, strongly preferred
Crisis and issues communications experience, including supporting leaders and developing communications in sensitive, fast-moving situations, strongly preferred
Familiarity with ERIE’s business processes and practices preferred
Certifications in change management methodologies such as Prosci or Certified Change Mgmt Professional (CCMP) preferred

Benefits

Comp & perks

Premier health, prescription, dental, and vision benefits for you and your dependents; coverage begins your first day of work
Low contributions to medical and prescription premiums; Erie currently pays up to 97% of employees’ monthly premium costs
Traditional pension plan; full-time employees are vested after five years of service
401(k) with up to 4% contribution match
Paid vacation, personal days, sick days, bereavement days and parental leave
Tuition reimbursement program for higher education and industry designations
Company-paid basic life insurance
Short- and long-term disability insurance
Orthodontic coverage for children and adults
Adoption assistance
Fertility and infertility coverage
Well-being programs
Paid volunteer hours for community service
Dollar-for-dollar matching of charitable gifts each year
Position may be eligible for an annual bonus payment