Property Adjuster

Erie Insurance Group

. Exercise independent discretion or judgment in handling all types of property claims .

Posted 9/19/2026full-timeKnoxville • Tennessee • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in property claims handling, including conducting investigations, negotiating with attorneys, and managing claim documentation. Proficient in maintaining reserves, determining coverage, and providing training to new adjusters.

Highest-signal resume keywords

Claims Handling ExperienceProperty Claims InvestigationNegotiation SkillsTechnical Learning Center TrainingValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims DocumentationCoverage DeterminationEstimates PreparationSubrogation RecognitionData EntryManual KeyingDamage InspectionReport ReviewLifting Over 50 lbsClimbing/Accessing Heights

Soft Skills

Independent JudgmentInterpersonal CommunicationTeam CollaborationTraining and Mentoring

Certifications & Qualifications

Required Licenses

Industry Keywords

Property AdjusterCatastrophe DutyClaims SupervisorLegal ProceedingsPolicy ChangesClaims ClosureField InvestigationsTerritory Management

About the role

Key responsibilities & impact

Exercise independent discretion or judgment in handling all types of property claims
Conduct investigations and interviews and inspect damage at claim sites
Drive to sites of damage within the assigned territory or elsewhere when required
Prepare estimates and recommendations
Handle coverage questions and litigation
Set and maintain reserves
Review reports and related materials
Direct experts
Determine coverage and claim value
Issue or decline payment
Negotiate claims with plaintiff attorneys when necessary
Document claim files and submit reports for closure
Recognize subrogation situations and initiate appropriate action
Service the assigned territory and bring claims to conclusion
Interact with agents and district sales managers
Assist the claims supervisor or act on the supervisor's behalf, including representing the company at legal proceedings
Complete industry-related training and remain informed about policy changes, interpretation, and new legislation
Assist in training new claims adjusters
Participate on the Catastrophe Team when required
Attend classroom and hands-on training in Erie, Pennsylvania as part of the Property Adjuster Trainee program
Apply training to claims alongside mentors and supervisors

Requirements

What you’ll need

Property Adjuster Trainee: High school diploma or equivalent required
Property Adjuster I: High school diploma or GED and two years of claims handling experience, or equivalent; or high school diploma or GED and successful completion of ERIE-sponsored formal education; or bachelor's degree required
Property Adjuster II: High school diploma or GED and five years of claims handling experience, or equivalent; or bachelor's degree and two years of claims handling experience, or equivalent
Incumbent must live in the assigned territory unless a change is approved by the company
Ability to drive/travel regularly within the assigned territory
Willingness to pursue and complete Technical Learning Center Training required
Willingness to obtain and maintain any required licenses
Valid driver's license and good driving record required
Ability to serve on catastrophe duty, including short-notice travel to other locations for periods exceeding two consecutive weeks
Use of personal protective equipment required
Ability to move over 50 lbs using lifting aide equipment
Ability to climb/access heights
Frequent driving and regular lifting/moving of objects
Manual keying, data entry, inputting information, and computer use

Benefits

Comp & perks

A company car provided
Equipment to work from home provided
ERIE-sponsored formal education opportunity for Property Adjuster I trainees
15-week training program with classroom, hands-on, and field experiences
Industry-related training programs and continuing training
Mentoring and supervisor support during training