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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical writing and documentation management, with a strong focus on IT infrastructure, cybersecurity, and compliance with NIST and Purdue standards. Proficient in creating clear and accessible documentation for complex technical concepts across various environments.
Highest-signal resume keywords
Technical Writing ExperienceIT Infrastructure KnowledgeDocumentation Standards DevelopmentMicrosoft 365 ProficiencyNIST Compliance Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical WritingDocumentation ManagementNetwork Architecture DocumentationCybersecurity DocumentationChange Management ProceduresDisaster Recovery DocumentationIncident Response RunbooksDeployment GuidesVersion ControlCompliance Reporting
Soft Skills
Excellent Communication SkillsCollaborationAttention to DetailUsability Improvement
Tools & Technologies
Microsoft 365SharePointVisioOffice ApplicationsFortinet Products
Industry Keywords
NISTPurdue FrameworkOT EnvironmentsManufacturing TechnologyCybersecurity Controls
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Develop and maintain documentation standards across IT and OT
- Create templates for policies, standards, procedures, work instructions, and architecture documents
- Ensure document version control and approval workflows are followed
- Conduct periodic documentation reviews for accuracy and compliance
- Document network architectures, topology diagrams, IP allocation standards, and connectivity models
- Maintain infrastructure inventory documentation
- Create deployment guides and implementation playbooks
- Document cloud, server, firewall, wireless, and OT connectivity solutions
- Create standard operating procedures and incident response runbooks
- Document change management procedures
- Produce disaster recovery and business continuity documentation
- Support documentation of cybersecurity controls and requirements
- Maintain documentation aligned to NIST, Purdue, ISA/IEC 62443, and company standards
- Assist with audit evidence collection and compliance reporting
- Develop project technical specifications, installation guides, cutover plans, training materials, and knowledge transfer documents
- Support lessons learned and post-implementation reviews
- Manage SharePoint documentation repositories
- Establish document taxonomies and searchability standards
- Improve accessibility and usability of technical information
- Develop onboarding documentation for infrastructure personnel
- Partner with Network Operations, Cybersecurity, Infrastructure Engineering, Service Management, and Manufacturing Technology teams to translate complex technical concepts into clear documentation
Requirements
What you’ll need- Bachelor's degree in Technical Writing, Information Technology, Engineering, or related field
- 3+ years of technical writing experience
- Strong understanding of IT infrastructure concepts
- Excellent written and verbal communication skills
- Experience with Microsoft 365, SharePoint, Visio, and Office applications
- Experience documenting networking environments (preferred)
- Experience with OT/manufacturing environments (preferred)
- Understanding of network architecture, cybersecurity, and systems administration (preferred)
- Familiarity with Fortinet products (preferred)
- Knowledge of NIST and Purdue frameworks (preferred)
- Must reside in or relocate to Arizona, Florida, Georgia, Illinois, Kansas, Massachusetts, Michigan, North Carolina, Nebraska, South Dakota, Tennessee, Texas, Wisconsin, or Wyoming
Benefits
Comp & perks- Relocation assistance will be provided
- Opportunity to learn, contribute, and grow in a manufacturing environment
- Support for professional growth and career development