VP, Sales Operations

ERMCO-ECI

. Develop and execute commercial strategies supporting revenue growth, profitability, market expansion, customer experience, and long-term business objectives.

Posted 9/17/2026full-timeDyersburg • Tennessee • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing commercial strategies that enhance revenue growth and customer experience, while leading cross-functional teams and driving organizational change through effective leadership and strategic planning.

Highest-signal resume keywords

Commercial Strategy DevelopmentSales Operations LeadershipCustomer Engagement AnalyticsCRM Systems ExpertiseBusiness Intelligence Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Commercial StrategySales EnablementPerformance ManagementPricing GovernanceContract AdministrationBusiness AnalyticsMarket ExpansionForecastingKPI DevelopmentProcess Transformation

Soft Skills

LeadershipStrategic PlanningCommunicationInterpersonal SkillsTeam Management

Tools & Technologies

CRM SystemsERP PlatformsBusiness Intelligence ToolsCommercial Technologies

Certifications & Qualifications

Bachelor’s DegreeMBA or Advanced Degree

Industry Keywords

Customer ExperienceSales LeadershipCross-Functional TeamsOrganizational ChangeClient Relationships

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Develop and execute commercial strategies supporting revenue growth, profitability, market expansion, customer experience, and long-term business objectives.
Provide strategic direction across Sales Operations, Pricing & Quotation, Customer Engagement, Sales Enablement, Business Analytics, Commercial Systems, and Contract Administration.
Develop commercial operating frameworks, governance structures, and performance management processes.
Lead commercial transformation initiatives improving scalability, efficiency, customer experience, and business performance.
Establish commercial analytics and business intelligence strategies, including dashboards, scorecards, KPIs, forecasting, and reporting.
Provide insights on sales performance, pricing effectiveness, forecast accuracy, customer profitability, market trends, and growth opportunities.
Define and govern CRM and commercial technology roadmaps; lead technology evaluation and implementation.
Establish pricing and quotation governance, oversee pricing deployment and workflow optimization, and improve conversion and margin performance.
Lead sales enablement programs, onboarding, skills development, sales tools, playbooks, account planning, and process standardization.
Lead customer engagement analytics, voice-of-customer initiatives, customer business reviews, and strategic account planning.
Oversee contract administration, repository governance, renewal visibility, and compliance monitoring.
Liaise across Sales, Operations, Manufacturing, Engineering, Supply Chain, Finance, Customer Service, Quality, Legal, and IT.
Build and lead a high-performing organization; establish performance expectations, succession plans, leadership development, talent management, and organizational design.

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Marketing, Communications, or related field.
7+ years of progressive experience in customer engagement, customer success, or sales leadership.
Proven track record of improving customer experience and building long-term client relationships.
Strong leadership, strategic planning, and team management skills.
Excellent communication and interpersonal abilities.
MBA or advanced degree preferred.
Minimum of 10 years of progressive leadership experience within Sales Operations, Commercial Operations, Business Analytics, Pricing, Customer Experience, or related functions.
Demonstrated success leading cross-functional teams and enterprise-wide business initiatives.
Strong understanding of CRM systems, ERP platforms, business intelligence tools, and commercial technologies.
Experience developing and executing commercial strategies that drive growth, profitability, and organizational effectiveness.
Exceptional analytical, strategic planning, communication, and leadership capabilities.
Ability to influence and collaborate effectively across all levels of the organization.
Proven ability to lead organizational change, technology adoption, and process transformation initiatives.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account ERMCO-ECI Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1972 ⚡ Energy 🏭 Manufacturing 🔧 Hardware Energy
Manufacturing
Hardware ERMCO-ECI is a manufacturer specializing in transformers and related components, offering a variety of products including single and three-phase padmount transformers. The company is ISO 9001:2015 certified, indicating a commitment to quality management systems. Located in Dyersburg, TN, ERMCO-ECI emphasizes its culture and employee engagement, providing various career opportunities and resources for current and prospective employees. VP, Sales Operations Job not on LinkedIn 🔥 1 hour ago 🏢 Dyersburg – Onsite ⏰ Full Time 🔴 Lead ⚙️ Operations 👻 Ghost score 10% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Develop and execute commercial strategies supporting revenue growth, profitability, market expansion, customer experience, and long-term business objectives.
Provide strategic direction across Sales Operations, Pricing & Quotation, Customer Engagement, Sales Enablement, Business Analytics, Commercial Systems, and Contract Administration.
Develop commercial operating frameworks, governance structures, and performance management processes.
Lead commercial transformation initiatives improving scalability, efficiency, customer experience, and business performance.
Establish commercial analytics and business intelligence strategies, including dashboards, scorecards, KPIs, forecasting, and reporting.
Provide insights on sales performance, pricing effectiveness, forecast accuracy, customer profitability, market trends, and growth opportunities.
Define and govern CRM and commercial technology roadmaps; lead technology evaluation and implementation.
Establish pricing and quotation governance, oversee pricing deployment and workflow optimization, and improve conversion and margin performance.
Lead sales enablement programs, onboarding, skills development, sales tools, playbooks, account planning, and process standardization.
Lead customer engagement analytics, voice-of-customer initiatives, customer business reviews, and strategic account planning.
Oversee contract administration, repository governance, renewal visibility, and compliance monitoring.
Liaise across Sales, Operations, Manufacturing, Engineering, Supply Chain, Finance, Customer Service, Quality, Legal, and IT.
Build and lead a high-performing organization; establish performance expectations, succession plans, leadership development, talent management, and organizational design. 🎯 Requirements
Bachelor’s degree in Business Administration, Marketing, Communications, or related field.
7+ years of progressive experience in customer engagement, customer success, or sales leadership.
Proven track record of improving customer experience and building long-term client relationships.
Strong leadership, strategic planning, and team management skills.
Excellent communication and interpersonal abilities.
MBA or advanced degree preferred.
Minimum of 10 years of progressive leadership experience within Sales Operations, Commercial Operations, Business Analytics, Pricing, Customer Experience, or related functions.
Demonstrated success leading cross-functional teams and enterprise-wide business initiatives.
Strong understanding of CRM systems, ERP platforms, business intelligence tools, and commercial technologies.
Experience developing and executing commercial strategies that drive growth, profitability, and organizational effectiveness.
Exceptional analytical, strategic planning, communication, and leadership capabilities.
Ability to influence and collaborate effectively across all levels of the organization.
Proven ability to lead organizational change, technology adoption, and process transformation initiatives. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Operations Manager 🕒 July 16 HEXPOL Compounding 1001 - 5000 🏭 Manufacturing Website LinkedIn All Job Openings Operations Manager providing supervision and guidance to production processes and personnel at HEXPOL Group. Ensuring production schedules are met and customer needs are satisfied. 🏢 Dyersburg – Onsite ⏰ Full Time 🟠 Senior 🔴 Lead ⚙️ Operations View More Operations Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Remote jobs Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources About us Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs