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Credit Analyst I
ESA - Electronic Security Association. Ensure past due and collection metrics are achieved for a moderately complex portfolio of accounts .
About the role
Key responsibilities & impact- Ensure past due and collection metrics are achieved for a moderately complex portfolio of accounts
- Establish and maintain contact with customers concerning past due invoices, payment trends, disputed invoices, and receivables matters
- Interact with functional areas at various business sites regarding customer disputes, invoice copies, proof of delivery, and contract/PO issues
- Manage past-due collections
- Minimize bad debt
- Analyze account statements and payment trends
- Resolve customer disputes
- Recommend credit terms
- Provide monthly cash receipt forecasts and various analyses
- Take action on delinquent accounts
- Promote customer satisfaction
Requirements
What you’ll need- 1 year of experience in Accounts Receivable, Accounts Payable, Customer Service or a Finance related role
- Prior experience with advanced usage of the English language, including written and verbal communication
- Proven ability to manipulate and update Microsoft Excel documents to track customer invoicing
- Working experience with pivot tables, formulas, and macros
- Strong problem-solving and analytical skills
- Finance, Customer Service, or Business experience
- Negotiation and influencing skills
- Working knowledge of SAP AR system
- Strong PC skills and experience with Microsoft products
- Basic knowledge of accounting principles
- Improvement and results-oriented mindset
- Basic knowledge of credit risk management
- Ability to work one of the listed shifts
Benefits
Comp & perks- Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
- A collaborative and inclusive work environment where your contributions are valued.
- Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
- Access to cutting-edge tools, resources, and a supportive team to help you excel.
- The chance to work with a global, innovative company shaping the future in its industry.