ESA - Electronic Security Association

Security Engineer

• Support development of Security marketing strategies aligned to business priorities, growth goals, and portfolio plans
• Plan and execute go-to-market initiatives, including product launches, lifecycle transitions, dealer programs, events, and demand generation campaigns
• Translate business, sales, and product objectives into marketing plans, timelines, messaging frameworks, and activation tools
• Manage commercialization workstreams for product launches, service launches, platform updates, and portfolio changes
• Develop dealer-facing messaging, launch toolkits, sales enablement materials, presentations, FAQs, webinar content, portal copy, and campaign assets
• Build marketing programs, communications, and enablement tools for Security dealers
• Support dealer retention, winback, upgrade, and growth initiatives through targeted communications and segmentation
• Manage ongoing SecurityPro communications, newsletters, webinars, portal content, campaign updates, and sales-facing materials
• Manage integrated campaigns across digital, email, content, events, webinars, sales enablement, and partner channels
• Coordinate with product, sales, channel, digital, brand, training, operations, and agency partners
• Manage project timelines, stakeholder reviews, approvals, and dependencies
• Track and report campaign, launch, and communications performance using data and dashboards
• Analyze results and recommend optimizations to improve engagement, lead generation, and revenue contribution
• Prepare updates, recommendations, and presentation materials for leadership and cross-functional meetings

Manager, Pro Marketing – Security

Communications

• Lead executive communication planning and strategy aligned to business priorities
• Develop executive communications materials, including decks, talking points, briefing documents, and scripts
• Manage the executive communications editorial calendar and prioritize incoming requests
• Develop industry-relevant points of view and translate them into executive storytelling
• Integrate customer, partner, and solution stories into executive narratives
• Advise on communication considerations, message risk, and strategic positioning
• Lead executive internal communications, including town halls, intranet posts, organizational emails, and leadership messaging
• Ensure employee communications support understanding of company strategy
• Lead executive external communications strategy, including social messaging
• Monitor, analyze, and report on executive communications and thought leadership efforts
• Refine messaging and executive engagement strategy using insights
• Build and execute proactive earned media strategy across consumer, trade, business, and innovation outlets
• Manage reputational risk and high-impact issues, ensuring readiness and rapid response
• Partner with legal, HR, operations, and marketing to align response strategies and protect Resideo’s reputation
• Develop external messaging frameworks connecting corporate priorities with compelling storytelling
• Draft or oversee press releases, executive remarks, op-eds, media statements, and issue responses
• Manage department budgets
• Manage, mentor, and develop the Communications team; set objectives and provide performance feedback

Senior Communications Director

Hardware Engineer

• Design, develop, enhance, and maintain embedded software/firmware for electronic and electromechanical control products
• Provide ongoing production support, troubleshoot technical issues, and implement solutions to improve product performance, quality, and reliability
• Drive product improvements, cost-reduction, and value engineering initiatives through firmware optimization and product customization
• Apply microprocessor, embedded systems, and software design principles to deliver high-quality, cost-effective solutions
• Collaborate with hardware engineers and software developers to define, design, integrate, and validate embedded product solutions
• Partner with Marketing, Operations, and Sourcing teams to define product/system requirements, incorporate customer needs, and support supplier selection and development
• Contribute to new product development, transition, implementation, and ongoing support

Senior Firmware Engineer

Paralegal

• Support the in-house Legal team with day-to-day legal, regulatory, compliance, and corporate matters
• Provide business-oriented compliance and legal support for litigation and dispute management
• Administer the trade compliance program
• Support regulatory compliance and compliance program management
• Collaborate with cross-functional teams on legal and compliance matters
• Handle multiple priorities and projects while maintaining confidentiality and attention to detail

Corporate Paralegal – Regulatory and Trade

Analyst

• Gather, clarify, and document business and technical requirements for Oracle Cloud integrations and related system interfaces
• Translate business needs into clear functional specifications and supporting documentation for technical teams
• Coordinate integration testing activities, including test preparation, execution support, defect tracking, and follow-up on resolutions
• Facilitate user acceptance testing (UAT) by coordinating sessions, capturing feedback, and tracking stakeholder sign-off
• Maintain accurate documentation for integrations, including requirements, test results, issue logs, and approval records
• Partner with functional SMEs, developers, and project team members to confirm solution readiness and identify blockers or risks within assigned workstreams
• Monitor integration progress and communicate status updates, dependencies, and issues to relevant stakeholders
• Contribute recommendations to improve integration documentation, testing, and support processes within the team

Senior Systems Integration Analyst

Financial Planning and Analysis

• Serve as the functional lead for SAP Finance (FI/CO) solutions
• Support, enhance, and govern SAP Finance applications
• Act as the primary functional expert for GL, AP, AR, Fixed Assets, CCA, Internal Orders, PCA, Product Costing, and COPA where applicable
• Lead system design, configuration, testing, deployment, and support activities
• Provide strategic guidance on the SAP Finance roadmap and future-state capabilities
• Collaborate with Finance and Accounting leadership to understand objectives and requirements
• Translate business needs into scalable SAP solutions and process improvements
• Facilitate workshops, requirements gathering, and solution design sessions
• Serve as a trusted advisor for finance process transformation initiatives
• Lead SAP projects, upgrades, rollouts, acquisitions, and integration initiatives
• Manage project scope, timelines, risks, and stakeholder communications
• Coordinate business users, technical teams, consultants, and vendors
• Oversee testing, training, and change management activities
• Lead SAP Finance support activities and troubleshoot complex issues
• Drive root cause analysis
• Establish application governance, support models, and documentation standards
• Monitor system performance and recommend improvements
• Streamline and automate financial processes
• Support month-end, quarter-end, and year-end closing activities
• Improve controls, compliance, reporting, and operational efficiency
• Ensure adherence to accounting policies and regulatory requirements
• Support financial reporting requirements and integrations with reporting and analytics platforms
• Ensure integrity and accuracy of finance master data
• Maintain stable and efficient SAP Finance operations
• Improve financial reporting accuracy and user satisfaction

Lead SAP ERP Finance Analyst

• Support the Tax team with tax compliance activities for the group’s entities
• Focus primarily on tax refund claims for favorable tax balances
• Follow up on the entire refund process, from submitting the request through final authorization by the tax authorities
• Prepare tax calculations for the monthly determination of Corporate Income Tax (ISR) and Value Added Tax (VAT/IVA)
• Develop work plans and follow up to ensure requested information is submitted to tax authorities on time
• Support collection and compilation of information required by tax authorities
• Prepare working papers and formal written submissions related to tax refund requests
• Organize and maintain digital documentation submitted to tax authorities
• Support monthly and/or annual tax compliance filings

Tax Analyst

Account Manager

• Increase market share by converting potential customers to ADI customers
• Strengthen current customer relationships through customer service support, follow-up calls, product-line education, and industry updates
• Proactively gather market intelligence and uncover growth opportunities
• Deliver sales wins
• Build positive relationships within ADI to encourage team sales and priority customer service
• Implement customer training to drive sales growth in the assigned territory

Senior Account Manager

Full-stack Engineer

• Design, implement, test, deploy, and provide production support for backend services, RESTful APIs, and cloud components supporting connected products and customer-facing applications
• Develop high-quality software using C#/.NET and established engineering patterns, coding standards, automated testing, and code-review practices
• Design and implement integrations with databases, event streams, messaging systems, queues, storage, and cloud-platform components
• Translate product and system requirements into maintainable technical solutions
• Identify dependencies, risks, and operational considerations early
• Design solutions for moderately complex features and services and contribute to architectural decisions
• Write and maintain unit, integration, and component-level tests
• Participate in L3 production support, investigate complex issues, and drive root-cause analysis and corrective actions
• Design for reliability, scalability, performance, security, resiliency, and observability
• Define telemetry and operational readiness for owned services
• Collaborate with product, QA, operations, firmware, mobile, architecture, and engineering teams
• Review code and technical designs, provide feedback, and mentor less experienced engineers
• Lead targeted improvements to performance, reliability, maintainability, developer productivity, and technical debt
• Contribute to agile planning, provide status and risk updates, and document designs, operational procedures, and troubleshooting findings

Senior Software Engineer

• Increase market share by converting potential customers to ADI customers
• Strengthen current customer relationships through customer service support, follow-up calls, product-line education, and awareness of industry developments
• Drive market intelligence gathering proactively
• Uncover growth opportunities and deliver sales wins
• Maintain positive relationships within ADI to encourage team sales and priority customer service
• Implement customer training to drive sales growth in the assigned territory
• Serve customers in the Tampa and Fort Myers territory
• Travel as needed, up to 75%

Assistant

• Welcome customers by phone and email; provide information, assistance, advice, guidance, and service with a commitment to excellence and complete customer satisfaction
• Process orders and ensure they are tracked through to delivery
• Resolve disputes quickly and efficiently
• Manage the administrative activities of the Sales, Services, and Training departments
• Coordinate with internal departments (Purchasing, Logistics, Customer Credit, Marketing, After-Sales Service, etc.) to ensure services are delivered and customers are fully satisfied
• Provide daily support in managing the ADI France customer portfolio
• Contribute to achieving sales, services, and training development targets

Commercial Assistant

Controller

• Achieve monthly collection targets
• Manage and control Accounts Receivables in line with the debt collection procedure
• Communicate with customers via telephone and e-mail regarding outstanding debtors, credit limits and payment terms
• Identify high-risk accounts and take appropriate action
• Review and approve credit terms and limits according to policy and schedule of executive authority
• Review held orders promptly and release them when appropriate
• Escalate collection issues in a timely manner and find mitigation
• Assist with timely resolution of unapplied cash receipts
• Maintain customer accounts in cooperation with the Customer Master Team
• Provide the business with Accounts Receivables information and initiate meetings to determine a plan of approach
• Build and maintain good working relationships with internal and external customers
• Resolve disputes, delays and other issues through cross-functional coordination
• Build relationships with relevant business partners to ensure smooth cooperation between C2C and the business
• Report to the Credit Team Lead

Credit Controller, Dutch Speaking

IT Support

• Report to a Technical Support Supervisor
• Provide intermediate Control4 technical support for installation, configuration, troubleshooting, and return processing
• Act as the initial point of contact for Control4 professional integrators in the Standard Control4 Tier-1 queue
• Deliver entry-level assistance across 80+ third-party brands
• Support 20+ ADI exclusive brands by resolving routine technical challenges and escalating complex issues
• Document customer and partner interactions, troubleshooting steps, and outcomes in internal systems
• Recognize recurring issues and trends and communicate findings to senior team members or leadership
• Manage and resolve technical issues across audio/video distribution, home theater, commercial audio, displays, digital signage, streaming, surveillance, security, HVAC, lighting control, home automation, video conferencing, power management, structured wiring, and custom mounts
• Process product returns according to technical verification and return procedures
• Follow standard procedures for frequently occurring issues, with supervision or guidance
• Perform other duties as assigned

Technical Support Specialist I – Control 4

Inside Sales

• Support sales activities for existing customers and identify opportunities to expand business relationships and increase revenue
• Develop and convert new business opportunities
• Complete administrative and operational activities associated with the sales process
• Assess customer needs and provide solutions that enhance the customer experience
• Identify process improvement opportunities and communicate or escalate recommendations
• Collaborate with cross-functional teams to support customer needs and business objectives
• Maintain understanding of Resideo products, systems, processes, and procedures
• Monitor customer and business needs to identify opportunities for continuous improvement and growth
• Strengthen existing customer relationships and support conversion of prospective customers

Inside Sales Associate II

Learning and Development

• Compile, maintain and deliver technical training courses for external customers covering Honeywell Home heating and hydronic products, applications, systems and industry requirements
• Maintain awareness of emerging HVAC and hydronic products that impact Resideo’s capability and business opportunities
• Compile and deliver training courses across the Resideo portfolio, including potable water
• Identify new training development areas aligned with sales and industry trends
• Participate in new product testing, evaluations and launches
• Provide technical guidance to sales and internal technical teams
• Provide on-site technical support as an escalation path for installations
• Work with sales to deliver regional product and industry training events
• Promote Resideo Academy regionally, driving growth and engagement
• Develop a network of colleges and schools for technical training collaborations

Manager, Pro Marketing – Security

Senior Communications Director

Senior Firmware Engineer

Corporate Paralegal – Regulatory and Trade

Senior Systems Integration Analyst

Lead SAP ERP Finance Analyst

Tax Analyst

Senior Account Manager

Senior Software Engineer

Senior Account Manager

Commercial Assistant

Credit Controller, Dutch Speaking

Technical Support Specialist I – Control 4

Inside Sales Associate II

Technical Training Specialist II