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Credit Analyst I, French Speaker
ESA - Electronic Security Association. Collect past-due invoices, lead root cause analysis, and implement corrective actions with customers and internal partners.
About the role
Key responsibilities & impact- Collect past-due invoices, lead root cause analysis, and implement corrective actions with customers and internal partners.
- Contact ADI customers by phone to influence payment behavior and prioritize payments.
- Receive and respond to customer and internal-team calls about payments, past dues, and order inquiries.
- Organize and analyze internal and external customer accounts and identify collection issues.
- Assist with monthly forecast reporting.
- Collaborate with internal departments and stakeholders.
- Maintain balanced credit risk across accounts in accordance with company policy.
- Develop strong business relationships with customers and internal teams.
Requirements
What you’ll need- 1 year of experience in Accounts Receivable, Accounts Payable, Customer Service, or a finance-related role.
- Advanced written and verbal English and French language skills.
- Advanced Microsoft Excel skills, including pivot tables, formulas, and macros.
- Prior knowledge or experience within accounting.
- Ability to actively solve problems with a focus on driving results.
- Experience providing excellent customer service.
- Hands-on experience navigating a computer.
- Strong analytical skills with the ability to interpret customer data.
- Availability for the specified winter and summer work schedules.
Benefits
Comp & perks- Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
- Collaborative and inclusive work environment.
- Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
- Access to cutting-edge tools, resources, and a supportive team.
- Opportunity to work with a global, innovative company.