Partner Success Sales Associate II

ESA - Electronic Security Association

. Serve as the primary support for Outside Sales Representatives, addressing high-level customer inquiries and assisting in account management .

Posted 9/15/2026full-timeLouisville • Kentucky • United StatesJuniorMid-Level💰 $16 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and sales support, with a strong focus on customer satisfaction and relationship building. Proficient in Salesforce and MS Office, with the ability to analyze sales data for actionable insights.

Highest-signal resume keywords

Account ManagementSalesforce ProficiencySales Data AnalysisCustomer Relationship ManagementOrganizational Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementSales Data AnalysisQuote PreparationProposal ManagementCustomer Research

Soft Skills

Excellent Communication SkillsDetail-OrientedCollaborative Team PlayerCustomer-Focused MindsetOrganizational Skills

Tools & Technologies

SalesforceMS OfficeExcelWordPowerPoint

Industry Keywords

Sales SupportDistributionCustomer ServiceMargin ExpansionRevenue Growth

About the role

Key responsibilities & impact

Serve as the primary support for Outside Sales Representatives, addressing high-level customer inquiries and assisting in account management
Prepare and manage quotes, proposals, and business reviews
Conduct customer research to identify cross-sell, margin expansion, and revenue growth opportunities
Manage Salesforce data, including account updates, pipeline tracking, and reporting
Resolve customer issues by coordinating with internal teams
Analyze sales data to identify trends, opportunities, and areas for improvement
Cultivate relationships with existing customers and suppliers to drive satisfaction, loyalty, and retention
Adapt daily activities to meet customer needs
Partner with sales representatives, EB Sales Engineers, and store counter sales teams
Facilitate handoffs and communication between teams
Assist with scheduling and coordinating partner meetings with outside sales representatives

Requirements

What you’ll need

3+ years of experience in account management, sales support, or customer service, preferably in distribution or related industries
Familiarity with Salesforce or similar CRM platforms
Proficient in MS Office (Excel, Word, PowerPoint, Outlook)
Experience working with a distributor-based sales model is a plus
Exceptional organizational and multitasking abilities
Strong analytical skills to interpret sales data and generate actionable insights
Excellent written and verbal communication skills
Customer-focused mindset
Collaborative team player
Detail-oriented and proactive
This position is not eligible for US visa sponsorship

Benefits

Comp & perks

Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
12 paid holidays each year
401K plan with up to 7% company match
Four weeks parental leave without using vacation time
Employee discounts on company products and other retail/service providers
Opportunity to progress within a global business
Product and leadership mentoring to ensure you are set up for success
Performance-based bonus of up to 42.86% of annual salary
Life insurance
Life assistance program
Accidental death and dismemberment insurance
Disability insurance