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ESA - Electronic Security Association

Structured Content Architect

ESA - Electronic Security Association

. Define and maintain enterprise information architecture, content models, taxonomy standards, and metadata frameworks across customer-facing content assets.

Posted 11/5/2026full-timeUnited StatesMid-LevelSenior💰 $108,340 - $184,460 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in defining and maintaining enterprise information architecture, content models, and DITA structured authoring methodologies. Proven ability to lead content governance processes and support global content operations with a focus on quality and regulatory compliance.

Highest-signal resume keywords
DITA XMLStructured Authoring MethodologiesContent Management SystemsInformation ArchitectureContent Strategy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical DocumentationContent ModelingMetadata FrameworksTaxonomy StandardsContent Validation ProcessesAI-Compatible Content StrategiesPublishing WorkflowsComponent-Based Content DevelopmentGlobal Content OperationsLocalization Programs
Soft Skills
Influencing Content StrategyCollaboration with Cross-Functional TeamsCoaching on Best Practices
Tools & Technologies
Content Management TechnologiesPublishing SolutionsAutomation Opportunities
Industry Keywords
Performance SupportCustomer SupportField ServiceKnowledge ManagementSemantic Search

About the role

Key responsibilities & impact
  • Define and maintain enterprise information architecture, content models, taxonomy standards, and metadata frameworks across customer-facing content assets.
  • Lead implementation, adoption, and governance of DITA structured authoring methodologies and content standards.
  • Design reusable content architectures for technical documentation, performance support content, FAQs, AI-enabled experiences, and context-sensitive help.
  • Configure, develop, and maintain DITA elements, specializations, schemas, publishing rules, and content validation processes.
  • Partner with engineering, product management, and technical subject matter experts to define information structures representing product functionality, configuration, installation, and service requirements.
  • Develop content models supporting complex product ecosystems, component relationships, compatibility data, and cross-product information reuse.
  • Establish content governance processes improving quality, consistency, regulatory compliance, and lifecycle management.
  • Support migration of legacy documentation into structured content environments and reusable component-based architectures.
  • Develop strategies enabling AI-compatible content consumption, retrieval, semantic search, chatbots, and automated content experiences.
  • Provide technical guidance and coaching on structured authoring, information architecture, and DITA best practices.
  • Evaluate and recommend content management technologies, publishing solutions, and automation opportunities.
  • Drive global content scalability through structured authoring practices supporting localization, regional adaptation, and multi-channel content delivery.
  • Maintain a global content library of reusable elements.
  • Partner with technical writers, product managers, engineering teams, regulatory teams, and localization resources to define and govern structured content strategy.

Requirements

What you’ll need
  • Bachelor's degree in Technical Communication, Information Science, Computer Science, Engineering, or a related field.
  • 5+ years of experience in technical documentation, information architecture, content strategy, or structured authoring environments.
  • Hands-on experience with DITA XML, structured authoring methodologies, and component-based content development.
  • Experience with content management systems, publishing workflows, and multi-channel content delivery.
  • Knowledge of taxonomy, metadata, content modeling, and information architecture principles.
  • Knowledge of AI-ready content strategies, semantic content models, and knowledge management practices.
  • Experience in technical documentation, customer support, field service, and performance support ecosystems.
  • Experience supporting global content operations and localization programs.
  • Ability to influence content strategy across a matrixed global organization.
  • This position is not eligible for US visa sponsorship.

Benefits

Comp & perks
  • Comprehensive benefits
  • Life insurance
  • Health insurance
  • Life assistance program
  • Accidental death and dismemberment insurance
  • Disability insurance
  • 401k Plan
  • Vacation & holidays
  • Creative freedom to design content architecture
  • Opportunity to drive enterprise impact across functions
  • Collaboration with an experienced team of structured content writers