Technical Training Specialist II

ESA - Electronic Security Association

. Compile, maintain and deliver technical training courses for external customers covering Honeywell Home heating and hydronic products, applications, systems and industry requirements .

Posted 9/18/2026full-timeRemote • GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in delivering technical training for HVAC and hydronic products, with a strong focus on customer engagement and effective communication. Proficient in creating training content using modern technologies and capable of providing technical support and guidance across various platforms.

Highest-signal resume keywords

Technical Training DeliveryHVAC Systems KnowledgeContent Creation Using Video and Interactive MediaStrong Communication SkillsCustomer Support Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical Training DevelopmentHVAC SystemsPotable Water SystemsHeating/Boiler InstallationsContent CreationEmerging HVAC Products AwarenessTechnical GuidanceProduct Testing and EvaluationSmart Homes KnowledgeRegulatory Understanding

Soft Skills

Attention to DetailOrganizational SkillsTime ManagementSelf-MotivatedInterpersonal Skills

Tools & Technologies

Microsoft Office ApplicationsVideo Production ToolsWebinar PlatformsInteractive Media Tools

Certifications & Qualifications

Clean Driving RecordActive Driver's License

Industry Keywords

HVACHydronic ProductsTechnical TrainingCustomer EngagementSales TrainingResideo AcademyTechnical SupportEmerging Technologies

About the role

Key responsibilities & impact

Compile, maintain and deliver technical training courses for external customers covering Honeywell Home heating and hydronic products, applications, systems and industry requirements
Maintain awareness of emerging HVAC and hydronic products that impact Resideo’s capability and business opportunities
Compile and deliver training courses across the Resideo portfolio, including potable water
Identify new training development areas aligned with sales and industry trends
Participate in new product testing, evaluations and launches
Provide technical guidance to sales and internal technical teams
Provide on-site technical support as an escalation path for installations
Work with sales to deliver regional product and industry training events
Promote Resideo Academy regionally, driving growth and engagement
Develop a network of colleges and schools for technical training collaborations

Requirements

What you’ll need

Clean driving record and active license
Ability to travel domestically and internationally up to 75%
A dedicated approach to capturing customers training goals and executing plans to meet those goals
Experience in effective delivery of technical training in classroom and webinar environments to industry professionals, ideally in HVAC systems
Creation of technical training course content using latest technologies including video and interactive media across multiple mediums relevant to audience and objectives
Ability to effectively communicate through written, verbal, and presentation skills with multiple levels of stakeholders
Good organizational and time management skills, with the ability to manage multiple projects/tasks concurrently
Fully fluent and proficient in spoken and written English is a must
Strong communication and interpersonal skills with emphasis on attention to detail
Good level of IT literacy, intermediate user of Microsoft Office applications
A self-starter, able to work with minimal supervision in a matrix with remote team members and collaborate cross-functionally
Enthusiastic and self-motivated
Experience in heating/boiler installations
Preferably experience in customer support or business development
Understanding of Honeywell Home heating controls
Knowledge and experience of Smart Homes
Experience or technical understanding of potable water systems, regulations and installations

Benefits

Comp & perks

Life, Accidental Death & Disability Insurance
Vacation and Christmas Bonus (IG Metall collective agreement)
30 Days' Annual Leave
Company Vehicle Provided