Human Development and Employee Experience Coordinator

Espaçolaser

. Lead the Training and Development, Organizational Climate and Culture Management, Internal Initiatives, and Diversity and Inclusion functions strategically and operationally .

Posted 10/23/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Training and Development, Diversity and Inclusion strategies, and Mental Health initiatives, with a strong focus on developing high-performing teams and implementing effective learning methodologies. Proven ability to manage internal initiatives and foster a positive organizational culture through strategic communication and stakeholder engagement.

Highest-signal resume keywords

Training And Development ManagementDiversity And Inclusion ProgramsInstructional MethodologiesMental Health And Well-Being ProgramsStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

E-Learning DevelopmentLearning Management Systems (LMS)Project ManagementTraining Needs AssessmentCorporate Training Planning

Soft Skills

Interpersonal CommunicationFlexibilityInfluencing SkillsStrategic ThinkingSense Of Urgency

Industry Keywords

Organizational ClimateCorporate CulturePsychosocial Risk ManagementActive Learning MethodologiesInternal Communication

About the role

Key responsibilities & impact

Lead the Training and Development, Organizational Climate and Culture Management, Internal Initiatives, and Diversity and Inclusion functions strategically and operationally
Strengthen institutional values and continuously develop Corporate and Store teams
Develop, implement, and manage the Annual Training Plan
Identify training needs across Stores and Headquarters, defining instructional strategies and in-person, synchronous, and asynchronous/e-learning methodologies
Develop and manage learning paths and continuous development programs, including onboarding, refresher training, sales techniques, leadership, and customer service
Research and implement new technologies, active learning methodologies, and market best practices
Track L&D indicators and metrics, including training NPS, participation rate, post-training productivity, and business impact
Plan and execute the annual calendar of internal initiatives, institutional campaigns, and corporate events
Develop internal communication plans and dialogue channels between Headquarters and Stores
Create internal marketing campaigns focused on culture, values, D&I, and strategic goals
Lead the Diversity, Equity and Inclusion strategy and committee, establishing pillars, representation targets, and affirmative action initiatives
Integrate D&I into development paths, cultural rituals, internal policies, and day-to-day communications
Promote awareness programs, workshops, and campaigns on diversity, unconscious bias, and psychological safety
Identify, assess, and mitigate psychosocial risks in accordance with NR-1 (PGR/GRO)
Establish a support and intake protocol for critical cases and vulnerable situations
Develop and manage the Mental Health and Well-Being Program, with ongoing campaigns and employee support partnerships
Train and guide leaders to identify signs of psychological distress, mitigate excessive workloads, and promote psychological safety

Requirements

What you’ll need

Bachelor’s degree in Psychology, Business Administration, Education, Human Resources, or a related field
Previous experience coordinating or managing Training and Development, preferably focused on developing high-performing retail or sales teams
Knowledge of structuring and managing internal initiatives projects
Knowledge of Diversity and Inclusion programs and committees, as well as Mental Health and NR-1 topics
Proficiency in instructional methodologies, e-learning/LMS platforms, and educational content development
Systems thinking
Excellent interpersonal communication skills
Ability to move effectively between strategy and operations
Flexibility
Sense of urgency
Strong influencing and stakeholder management skills

Benefits

Comp & perks

Hybrid 4:1 model (four days in the office and one day working from home)
Flexible working hours
Transportation allowance
Meal voucher
Food allowance
Medical insurance
Dental insurance
Profit-sharing
Birthday day off
Wellhub partnership
Discounts at partner companies
Zenklub emotional support platform for employees
Life insurance