FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Area Clinical Operations Manager
Esperta Health. Lead field clinical operations within an assigned area.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading clinical operations, managing field clinicians, and ensuring compliance with healthcare regulations. Proficient in performance management, patient care coordination, and operational efficiency within a multi-state healthcare environment.
Highest-signal resume keywords
Registered Nurse LicenseHealthcare Operations ManagementPerformance ManagementClinical Quality MetricsHIPAA Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical OperationsPatient Care CoordinationScheduling ManagementWound CareRegulatory Readiness
Soft Skills
Organizational SkillsCommunication SkillsCoachingProblem-SolvingTeam Leadership
Tools & Technologies
Electronic Health RecordCare Management PlatformTask Management Platform
Certifications & Qualifications
Wound Care Certification
Industry Keywords
Home HealthMobile Clinical DeliveryMedicareValue-Based CarePatient Safety
About the role
Key responsibilities & impact- Lead field clinical operations within an assigned area.
- Lead, coach, and manage assigned field clinicians through one-on-one meetings, team huddles, performance reviews, and corrective coaching.
- Translate Clinical Operations priorities, policies, and workflows into consistent area execution.
- Reinforce scheduling, documentation, communication, supply, mileage, safety, and escalation processes.
- Support clinician onboarding, field integration, competency completion, and readiness to practice independently.
- Monitor patient demand, staffing capacity, clinician schedules, and geographic coverage; address operational barriers and escalate recruiting or coverage needs.
- Use area scorecards to identify trends, coach performance, implement improvement plans, and provide updates on patient risks, staffing, results, and action plans.
- Monitor active patients for scheduling gaps and required follow-up and dressing-change visits.
- Oversee rescheduling after cancellations, missed visits, hospitalizations, and incomplete visits; manage holds and post-discharge follow-up.
- Identify and address risks for gaps in care, disengagement, avoidable discharge, or failure to meet ordered care frequency.
- Ensure required in-home initial visits and appropriate NP follow-up, dressing changes, and other visits are assigned to the correct clinical role.
- Partner with Intake, Patient Care Coordination, Member Engagement, Medical Leadership, Education, and other teams to strengthen handoffs and resolve barriers.
- Monitor timely and complete documentation, including visit-note finalization, medical necessity, procedure, supply, and patient communication workflows.
- Serve as the primary operational escalation point for field clinicians.
- Escalate changes in condition, patient safety concerns, scope-of-practice questions, and medical decision-making issues to the appropriate Medical Director.
- Support audits, corrective action plans, payor requirements, regulatory readiness, and resolution of patient complaints and field service concerns.
Requirements
What you’ll need- Bachelor’s degree in nursing, healthcare administration, business administration, or a related field, or equivalent relevant experience.
- Active, unrestricted Registered Nurse license and a bachelor’s degree in nursing.
- At least five years of experience in healthcare operations, clinical operations, field leadership, home-based care, or a related setting.
- At least two years of direct people-management experience, preferably leading licensed clinicians.
- Experience managing performance through operational and clinical quality metrics and coordinating staffing, scheduling, geographic coverage, and patient-service needs.
- Working knowledge of HIPAA, healthcare documentation, patient safety, and escalation requirements.
- Strong organizational and communication skills, with the ability to manage competing priorities and address performance concerns directly and supportively.
- Ability to distinguish operational issues from concerns requiring Medical Leadership involvement and to build structure in a growing, multi-state organization.
- Ability to travel within the assigned area and participate in field visits or ride-alongs as needed.
- Preferred: Experience in wound care, home health, home-based primary or specialty care, or another mobile clinical delivery model.
- Preferred: Experience leading Nurse Practitioners, Registered Nurses, and Licensed Practical Nurses.
- Preferred: Knowledge of Medicare, Medicare Advantage, commercial payors, and value-based care models.
- Preferred: Experience with clinician onboarding, competency validation, audits, corrective action, and regulatory readiness.
- Preferred: Experience supporting multi-state operations and rapidly growing markets.
- Preferred: Experience with BOP or a similar electronic health record, care-management, scheduling, or task-management platform.
- Preferred: Wound care certification or meaningful provider-level or nursing wound care experience.
Benefits
Comp & perks- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability