Area Manager, Digital Reporting

Esquire Deposition Solutions, LLC

. Participate in the selection and onboarding of digital reporters, including equipment coordination and onboarding plans .

Posted 10/13/2026full-timeRemote • United StatesMid-LevelSenior💰 $60,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing digital reporter performance, compliance, and education within the legal services industry, while fostering strong relationships and ensuring high-quality standards are met.

Highest-signal resume keywords

Digital Reporting SystemsPerformance ManagementCoaching AbilityLegal TerminologyCourt Procedures

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Microsoft Office SuiteDigital Reporting StandardsVendor Profile ManagementQuality EvaluationsCompliance Management

Soft Skills

Interpersonal SkillsVerbal CommunicationWritten CommunicationOrganizational SkillsDetail-Oriented

Tools & Technologies

NetSuite

Industry Keywords

Legal ServicesAdult Learning PrinciplesOnboardingPerformance EvaluationsQuality Assurance

About the role

Key responsibilities & impact

Participate in the selection and onboarding of digital reporters, including equipment coordination and onboarding plans
Provide coaching, performance feedback, and ongoing support to assigned digital reporters
Manage digital reporter licensure, certifications, and compliance requirements
Plan and deliver education on digital reporting systems, policies, compliance, products, and services
Conduct 30-60-90 day reviews and ongoing performance evaluations
Update and maintain digital reporter vendor profiles in NetSuite
Build relationships with digital reporters, field offices, transcription teams, and internal stakeholders
Resolve quality concerns related to digital reporters’ work product
Monitor and approve timecards and expense submissions
Communicate reporter availability and performance updates to local field teams
Participate in performance management processes, including documentation and corrective action
Implement regular quality evaluations to ensure record capture standards are met
Demonstrate and reinforce Esquire’s values
Ensure high on-time job completion, audio and annotation quality, reporter performance and engagement, and retention

Requirements

What you’ll need

High school diploma or equivalent required
Five or more years of experience in the legal services industry preferred
Excellent interpersonal, verbal, written communication, and organizational skills
Proficiency with Microsoft Office Suite
Ability to learn company technology platforms
Strong coaching ability
Experience in performance management and adult learning principles
Detail-oriented, proactive, client-focused, and able to manage multiple priorities under pressure
Understanding of court procedures, legal terminology, and digital reporting standards

Benefits

Comp & perks

Medical, dental, vision, short- and long-term disability insurance
Basic life insurance and supplemental insurance for employees and dependents
401(k) plan with match contribution
Two weeks of vacation leave per year (80 hours annually)
10 paid holidays per year
2 paid floating holidays per year
5 paid sick days per year
Tuition reimbursement