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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating and managing various learning programs, including instructor-led and virtual training sessions, while effectively utilizing learning technology platforms. Strong organizational and communication skills are essential for supporting learners and stakeholders throughout the learning process.
Highest-signal resume keywords
Learning Program CoordinationVirtual Training ProductionMicrosoft Office ProficiencyLearning Management System AdministrationProject Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Learning Program ManagementTraining CoordinationData ReportingContent PreparationParticipant Support
Soft Skills
Organizational SkillsTime ManagementAttention to DetailInterpersonal CommunicationWritten Communication
Tools & Technologies
UKG Pro LearningLearning Technology PlatformsWebinar SoftwareCollaboration Tools
Industry Keywords
Human ResourcesOrganizational DevelopmentTalent DevelopmentEducational ProgramsProfessional Development
About the role
Key responsibilities & impact- Coordinate instructor-led, virtual instructor-led, self-paced, and blended learning programs
- Produce virtual training sessions and webinars, including platform setup, participant support, breakout room management, polling, troubleshooting, and facilitator support
- Manage learning calendars, program schedules, communications, registrations, attendance, and completion records
- Prepare and distribute learning materials, participant resources, evaluations, and completion certificates
- Support course assignments, learner records, and learning content within UKG Pro Learning
- Generate reports related to participation, completion, compliance, and learning effectiveness
- Provide support and guidance to learners and managers using learning technology platforms
- Partner with employees, leaders, facilitators, vendors, and other stakeholders to coordinate learning programs
- Collect and summarize participant feedback and learning metrics
- Identify and recommend improvements to learning processes, workflows, and experiences
- Maintain learning resources, presentation materials, job aids, and content repositories
- Support leadership development, technical training, onboarding, early-career programs, and role-specific development
- Support broader Human Resources and organizational development initiatives as needed
Requirements
What you’ll need- Bachelor’s degree in Human Resources, Business, Education, Communications, Organizational Development, or a related field, or an equivalent combination of education and relevant experience
- One to three years of experience in learning and development, human resources, training coordination, education administration, project coordination, talent development, or a related field
- Ability to coordinate multiple projects, schedules, stakeholders, and priorities simultaneously
- Strong organizational, administrative, and time-management skills
- Strong written, verbal, and interpersonal communication skills
- Strong attention to detail and accuracy
- Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
- Ability to learn and effectively use learning, collaboration, and business technology platforms
- Ability to occasionally travel to support learning programs, meetings, and other business needs
- Up to 10% travel, as business needs require
- Ability to pass a background check which may include criminal history, motor vehicle record, and credit check
- Ability to pass a pre-employment drug screening
- Preferred: Experience coordinating training, professional development, onboarding, educational programs, or other learning-related initiatives
- Preferred: Experience supporting instructor-led, virtual instructor-led, self-paced, or blended learning programs
- Preferred: Experience administering or supporting a Learning Management System or similar technology platform
- Preferred: Experience facilitating or producing virtual meetings, webinars, or virtual instructor-led training sessions
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Flexible spending accounts
- Employee life & ADD insurance (100% company-paid)
- Short-term disability (100% company-paid)
- Long-term disability
- Supplemental life insurance
- 401(k) and profit-sharing plan
- Employee stock ownership plan (ESOP)
- Bonus program
- Paid time off
- 9 Paid Holidays
- Wellness program
- Professional development and tuition reimbursement
- Maternity leave