National Director – Field Reimbursement & Access

Esri

. Recruit, lead, coach, and manage Reimbursement Access Managers .

Posted 9/19/2026full-timeRaleigh • North Carolina • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing reimbursement access functions, including product reimbursement strategies, patient affordability programs, and team leadership within a highly matrixed environment. Proven ability to leverage data-driven insights for decision-making and build strong relationships with cross-functional stakeholders.

Highest-signal resume keywords

Reimbursement ManagementTeam LeadershipProject ManagementPatient Access StrategiesData-Driven Decision Making

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

BillingCodingPractice ManagementPharmaceutical ReimbursementCoverage AnalysisPayment ProcessingHUB Operations ManagementSpecialty Pharmaceuticals KnowledgePerformance-Metric DashboardsAnalytic Rigor

Soft Skills

CollaborationCritical ThinkingPresentation SkillsProactive Problem SolvingResults Orientation

Certifications & Qualifications

Master’s Degree or Better Preferred

Industry Keywords

Patient ConfidentialityAccess RequirementsReimbursement ServicesPatient Support ServicesCommercial Business TeamsField-Based Business PartnersCross-Functional StakeholdersInnovation OpportunitiesBotulinum Toxin Competitive LandscapeSpecialty-Drug Patient Services

About the role

Key responsibilities & impact

Recruit, lead, coach, and manage Reimbursement Access Managers
Ensure optimal provider and patient access
Drive effective pull-through of reimbursement services and program support
Support patient affordability programs for the Merz Therapeutics product portfolio
Establish analytic rigor for the patient support services channel
Assist commercial business teams with data-driven decisions using vendor reporting and performance-metric dashboards
Build productive relationships with field-based business partners and cross-functional stakeholders in marketing, finance, legal, and compliance
Engage external access and reimbursement experts to identify opportunities for innovation and program enhancements
Monitor the botulinum toxin competitive landscape regarding reimbursement and access
Create strategies to develop a best-in-class reimbursement function

Requirements

What you’ll need

Master’s degree or better preferred
5–7 years of experience managing a high-performance team combined with experience in billing, coding, practice management, and/or pharmaceutical reimbursement support
Excellent collaboration skills and critical-thinking ability
High competence in product reimbursement, including coverage, coding, and payment for pharmaceutical products, including specialty pharmaceuticals
Knowledge of patient confidentiality and product access requirements
Successful leadership, project management, and presentation skills
Proven ability to manage through a highly matrixed environment
Proactive, results-oriented self-starter with demonstrated reimbursement-environment experience
Ability to interpret and integrate business strategies into actionable patient-access initiatives
Demonstrated ability to build organizational capability and deep experience developing and managing manufacturer HUB operations or specialty-drug patient services/call centers preferred
Minimum of 50% overnight travel, with flexibility based on business needs

Benefits

Comp & perks

Inclusive culture supporting individual growth and contribution to a common good
Private, family-owned company environment
Patient affordability programs and reimbursement services support