Operations Manager – Behavioral Health

Essentia Health

. Lead Behavioral Health teams to ensure optimal patient access, clinical quality, and financial outcomes .

Posted 11/6/2026full-timeFargo • North Dakota • United StatesMid-LevelSenior💰 $84,365 - $126,547 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading Behavioral Health teams to optimize patient access and clinical quality while achieving financial targets. Strong focus on employee engagement, coaching, and implementing strategic priorities in a healthcare setting.

Highest-signal resume keywords

Healthcare LeadershipPeople LeadershipFinancial PlanningPatient Access ManagementCritical Thinking

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Healthcare ExperienceStaff Productivity ManagementQuality Metrics ImplementationRecruitment Best PracticesProgram Development

Soft Skills

CoachingFeedback ProvisionEmployee Engagement

Certifications & Qualifications

Bachelor’s Degree in Business AdministrationBachelor’s Degree in Healthcare LeadershipAssociate’s Degree in Nursing

Industry Keywords

Behavioral HealthClinical QualityFinancial OutcomesPDSAEngagement Initiatives

About the role

Key responsibilities & impact

Lead Behavioral Health teams to ensure optimal patient access, clinical quality, and financial outcomes
Provide leadership to assigned colleagues
Monitor engagement, recruitment, and retention best practices and initiatives
Achieve financial targets related to staff productivity, physician productivity, and advanced practice productivity
Ensure assigned areas are staffed according to volumes
Implement strategic priorities and execute assigned work with direction and guidance from leadership
Manage fill rates, physician and advanced practice provider schedules and templates daily
Manage in-reach or outreach as relevant to assigned practices
Implement actions to improve employee engagement
Ensure standard work is implemented to achieve quality metrics
Provide coaching and feedback and ensure development conversations are completed for all team members
Serve as escalation point for patient access to care
Participate in PDSAs and other improvement activities
Provide input into long-range financial planning, program development, and capital planning

Requirements

What you’ll need

Bachelor’s degree in business administration, healthcare leadership or clinical healthcare field OR associate’s degree in nursing and ability to obtain bachelor’s degree within 3 years from date of hire
3 years of healthcare experience, preferably in a clinical setting, or completion of administrative fellowship through Essentia Health fellowship program
Strong background in people leadership with prior work experience in a supervisory or management position
Strong critical thinking skills
Passion for behavioral health

Benefits

Comp & perks

Medical, dental, vision, life, and disability insurance
Supplemental insurance options
401(k) plan with employer contributions
Training, tuition reimbursement, and educational programs
Flexible scheduling
Generous time off
Wellness resources focused on physical, mental, and emotional health