Essentia Health

Patient Access Representative

• Greet customers and facilitate the patient registration process
• Interview patients or representatives to obtain demographic and financial information
• Provide documents and data for appropriate care and compliant, accurate registration and billing
• Liaise between patients, Virtual Patient Registration Representatives, and Patient Schedulers
• Complete patient checkout
• Schedule follow-up appointments according to physician orders
• Provide cost estimates and itineraries for upcoming appointments
• Obtain insurance cards and identification and update medical records
• Perform point-of-service data collection and collect co-payments and down payments
• Reconcile the cash drawer and report daily deposit records
• Maintain assigned work queues
• Provide courteous customer service
• Answer incoming calls and refer patients to the clinical team as needed
• Sanitize registration equipment and restock supplies
• Perform other clerical duties as assigned

Counselor

• Provide financial counseling to patients for Essentia Health services in-person and virtually
• Assist patients with navigating Essentia Health’s payment options
• Assist patients with Medicaid eligibility and financial assistance programs
• Perform self-pay liability price estimates
• Analyze accounts to evaluate, develop and implement action plans
• Educate guarantors and help resolve their financial responsibilities
• Assist with patient phone inquiries from the Patient Financial Services call center
• Exceed patient expectations and contribute positively to the working environment

Patient Financial Services Counselor

General

• Gather necessary insurance information
• Translate patient/guarantor information into the computer system for accurate claim submission
• Verify insurance
• Select ICD-10 or HCPC codes
• Process prior authorizations and pre-certifications
• Determine medical necessity
• Process referrals and workers' compensation authorizations
• Prepare service estimates
• Communicate with patients when services are not covered
• Collect pre-service payments

Access Coordinator

• Organize and provide nursing care through assessment, planning, intervention, and evaluation
• Delegate aspects of care to nursing personnel based on licensure, preparation, and job descriptions
• Contribute to the mission and goals of the facility and Essentia
• Meet Joint Commission and applicable federal, state, and local regulatory or accrediting requirements
• Float to Duluth outpatient surgery departments as needed following established guidelines

RN, Outpatient Surgery – Pre/Post

• Provide financial counseling to patients for Essentia Health services in-person and virtually
• Assist patients with navigating payment options, Medicaid eligibility, and financial assistance programs
• Perform self-pay liability price estimates
• Analyze accounts to evaluate, develop, and implement action plans
• Educate guarantors and help resolve their financial responsibilities
• Assist with patient phone inquiries from the Patient Financial Services call center
• Consistently aim to exceed patient expectations and contribute positively to the working environment

• Organize and provide nursing care through assessment, planning, intervention, and evaluation
• Delegate aspects of care to nursing personnel based on licensure, preparation, and job descriptions
• Contribute to the mission and goals of the facility and Essentia
• Meet Joint Commission and other applicable federal, state, local, regulatory, or accrediting requirements
• Work 64 hours per pay period on 8-hour day shifts
• Float to Duluth outpatient surgery departments as needed following established guidelines

RN – Outpatient Surgery, Pre/Post

• Organize and provide nursing care through assessment, planning, intervention, and evaluation
• Delegate aspects of care to nursing personnel based on licensure, preparation, and job descriptions
• Contribute to the mission and goals of the facility and Essentia Health
• Meet Joint Commission and other applicable regulatory or accrediting requirements
• Perform perioperative assignments as RN Circulator, RN PACU, or RN Endoscopy, including moderate sedation
• Float to Duluth surgery departments as needed following established guidelines

RN – Surgery, Endoscopy, PACU

• Provide technical interventions in the operating room under the supervision of an RN
• Care for patients of all ages
• Manage instrumentation, equipment, prostheses, and supplies
• Work 48 hours biweekly on 8-hour day shifts, with scheduling flexed upward based on facility needs
• Participate in a stay-late on-call rotation
• Float to Miller Dwan Medical Center and St. Mary's Medical Center in Duluth
• Perform other duties as assigned by the department

Surgical Tech – Part Time Flex – Day Shift

• Provide diagnostic ultrasound scans of patients for physician diagnosis
• Utilize diagnostic ultrasound equipment and appropriate technical knowledge and skills
• Work days/evenings with weekend call rotation, holiday coverage, and call obligation

Sonographer

Supervisor

• Provide oversight of daily department operations
• Manage staffing and develop and implement workflows and processes
• Provide input to the leader regarding policies, procedures, systems, and operating budgets
• Provide direct nursing leadership and nursing staff development
• Provide patient care and patient advocacy
• Perform RN duties, including assessing patients, responding to interventions, providing treatments, and offering education and counseling
• Support continuous quality improvement efforts to improve care and service

RN – Ambulatory Supervisor

Physician

• Provide patient-centered endocrinology care
• Practice remotely in an outpatient setting
• Apply and analyze diabetes-related devices, including pumps, sensors, and meters
• See approximately 16 patients per day
• Work 24 hours per week, Monday–Friday, 8:00 a.m.–5:00 p.m.
• Participate in no evening, weekend, holiday, or call coverage

Physician – Endocrinology

• Provide diagnostic ultrasound scans of patients for physician diagnosis
• Utilize diagnostic ultrasound equipment and appropriate technical knowledge and skills
• Work as part of Essentia Health’s dedicated care team at the Fargo location

Nurse

• Work at clinics in Crosslake, Pequot, and Pine River on a casual basis
• Support Family Medicine Teams, including RNs, physicians, and other providers
• Provide direct patient care in the ambulatory care setting
• Perform routine assessments, measure vital signs, record patient histories, and observe symptoms
• Assist physicians and nurse practitioners during examinations and minor procedures
• Prepare equipment, assist with patient positioning, and ensure infection control
• Administer prescribed medications, including injections and oral drugs
• Monitor patients for adverse reactions or side effects and document accurately
• Collaborate with healthcare professionals on individualized care plans
• Coordinate follow-up appointments and referrals
• Conduct patient intake, update personal information, and prepare patients for examinations or diagnostic testing

LPN, Certified Medical Assistant

Clinical Assistant

• Assist RNs, physicians, and other providers in the ambulatory care setting
• Provide direct patient care
• Perform identified procedures for which competencies have been demonstrated
• Care for patients ranging in age from newborn to elderly
• Potentially float to the Duluth Clinic
• Work 48 hours per 2 weeks on day shifts from 8:00 AM to 4:30 PM
• Work without weekends, holidays, or call obligation

Clinical Assistant – Podiatry

Urgent Care

• Utilize advanced health assessment, knowledge, and decision-making skills
• Work independently and in collaboration with physicians and other healthcare professionals
• Provide healthcare to individuals and families
• Emphasize health promotion and disease prevention
• Care for patients ranging from newborns to elderly patients
• Provide fast-paced acute walk-in care
• Serve primarily at Moose Lake, with additional service in Cloquet and Hinckley
• Participate in weekend rotation every other weekend

Patient Access Representative

Patient Financial Services Counselor

Access Coordinator

RN, Outpatient Surgery – Pre/Post

Patient Financial Services Counselor

RN – Outpatient Surgery, Pre/Post

RN – Surgery, Endoscopy, PACU

Surgical Tech – Part Time Flex – Day Shift

Sonographer

RN – Ambulatory Supervisor

Physician – Endocrinology

Sonographer

LPN, Certified Medical Assistant

Clinical Assistant – Podiatry

NP/PA – Urgent Care