Account Manager – Commercial & Public Sector

Essity

. Responsibility for the sustainable development of a defined customer portfolio comprising commercial cleaning companies, service companies, cities, and municipalities, with a focus on growth, profitability, and customer retention .

Posted 11/6/2026full-timeRemote • GermanyJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in B2B Sales within the commercial cleaning and service sectors, focusing on sustainable customer relationship development and strategic account management. Proficient in contract negotiations and managing implementation projects while leveraging CRM systems for effective customer engagement.

Highest-signal resume keywords

B2B Sales ExperienceCustomer Relationship ManagementContract NegotiationMarket AnalysisGerman Language Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

B2B SalesAccount ManagementContract NegotiationMarket AnalysisCRM Systems Proficiency

Soft Skills

Strong Communication SkillsEntrepreneurial MindsetResults-Oriented ApproachAbility to Connect Decision-MakersTeam Collaboration

Industry Keywords

Commercial CleaningService CompaniesMunicipal SectorsCustomer RetentionSustainability

About the role

Key responsibilities & impact

Responsibility for the sustainable development of a defined customer portfolio comprising commercial cleaning companies, service companies, cities, and municipalities, with a focus on growth, profitability, and customer retention
Identifying new business potential in relevant customer segments and actively developing new customers and business opportunities
Developing and implementing customer-specific account plans and value propositions, with a focus on solutions, services, and sustainability
Building and maintaining a strong network as well as robust, trusting relationships with relevant contacts and decision-makers at all levels of customer organizations
Managing tenders, contract negotiations, and implementation projects
Actively contributing to the segment strategy for commercial cleaning companies, service companies, cities, and municipalities through market, customer, and competitor analyses and the identification of new business opportunities

Requirements

What you’ll need

Several years of experience in B2B sales, ideally in the commercial cleaning, service company, city, and municipal sectors
Passion for sales and the sustainable development of strategic customer relationships
Strong ability to connect decision-makers, successfully navigate complex customer organizations, and negotiate persuasively
Entrepreneurial mindset, a high degree of personal responsibility, and a results-oriented approach, combined with strong communication skills and enthusiasm for working in cross-functional teams
Proficiency in using CRM systems
Very good command of German
English language skills are an advantage
Willingness to travel extensively

Benefits

Comp & perks

Compensation in accordance with the BETV paper industry collective agreement
Annual special payment
Vacation pay and bonus
Retirement benefit plans
Long-service bonus
Childcare allowance
Corporate benefits and employee discounts
Factory outlet
Flexible working hours
40-hour workweek with trust-based working hours
30 days of annual leave plus additional compensatory days
Lifetime working-time account
Comprehensive onboarding
Professional development opportunities, including a digital learning platform
Coaching and mentoring as part of an individual development plan
Participation in industry conferences and trade fairs
Bike leasing
Health Month
Mindfulness courses
PME Family Service
Employee surveys
Informal first-name culture
Communities and networks
Leadership principles
Company car, also for private use