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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and business development, with a strong focus on building customer relationships and driving growth across various market segments. Proficient in utilizing CRM systems and sales data to inform strategic decisions and enhance customer experience.
Highest-signal resume keywords
Account ManagementBusiness DevelopmentCRM Systems ProficiencyCustomer Relationship BuildingSales Pipeline Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesAccount ManagementBusiness DevelopmentE-Commerce GrowthPharmacy Sector Knowledge
Soft Skills
Excellent CommunicationRelationship-BuildingOrganizational SkillsResilienceCollaborative Approach
Tools & Technologies
CRM SystemsSales Information Tools
Industry Keywords
Veterinary ChannelsSports ChannelsSpecialist ChannelsWholesale RelationshipsCustomer Experience
About the role
Key responsibilities & impact- Own and develop a portfolio of customer accounts
- Create account plans and identify sustainable, profitable growth opportunities
- Build trusted relationships across multiple market segments
- Drive growth across e-commerce, veterinary, sports and specialist channels
- Manage key Pharmacy wholesale relationships and support consistent service and supply
- Develop understanding of customers’ businesses, challenges and ambitions
- Broaden product penetration, increase customer value and strengthen Essity’s position
- Maintain an active sales pipeline through CRM
- Use customer and sales data to prioritise activity and make informed account decisions
- Collaborate across Essity to unlock opportunities and deliver a seamless customer experience
- Represent Essity, its brands and values in customer interactions
Requirements
What you’ll need- Experience in sales, account management, business development or inside sales
- Evidence of developing customer relationships and delivering commercial results
- Strong commercial mindset and ability to identify opportunities within existing customer accounts
- Experience or knowledge of the Pharmacy and/or distribution sectors advantageous but not essential
- Excellent communication and relationship-building skills through telephone and digital channels
- Confidence engaging customers, understanding needs and converting conversations into opportunities
- Confidence using CRM systems, sales information and customer data
- Strong organisational skills and ability to manage multiple customers, opportunities and internal stakeholders
- Resilience, energy and results-oriented mindset
- Collaborative approach and commitment to excellent customer experience
Benefits
Comp & perks- Collaborative and open atmosphere
- Opportunities to grow and develop
- Empowerment to achieve business results
- Meaningful work supporting well-being, society, and the environment