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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management and business development, with a strong focus on building customer relationships and driving growth across various market segments. Proficient in utilizing CRM systems and sales data to manage opportunities and enhance customer value.
Highest-signal resume keywords
Account ManagementBusiness DevelopmentCRM Systems ProficiencyRelationship BuildingCommercial Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesAccount ManagementBusiness DevelopmentOpportunity Pipeline ManagementCustomer Data Analysis
Soft Skills
Excellent CommunicationOrganizational SkillsCollaborative ApproachResilienceResults-Oriented Mindset
Tools & Technologies
CRM Systems
Industry Keywords
E-CommercePharmacyVeterinarySports ChannelsDistribution Sectors
About the role
Key responsibilities & impact- Own and develop a portfolio of customer accounts, creating account plans and identifying opportunities for sustainable, profitable growth
- Build trusted relationships with customers across multiple market segments
- Drive growth across e-commerce, veterinary, sports and specialist channels
- Manage key relationships within Pharmacy wholesale and support consistent service and supply
- Develop understanding of customers’ businesses, challenges and ambitions to create relevant commercial solutions
- Identify opportunities to broaden product penetration, increase customer value and strengthen Essity’s position
- Maintain an active sales pipeline through CRM and progress opportunities
- Use customer and sales data to prioritise activity and make informed account decisions
- Collaborate across Essity to deliver a seamless customer experience
- Represent Essity, its brands and values in customer interactions
Requirements
What you’ll need- Experience in sales, account management, business development or inside sales, with evidence of developing customer relationships and delivering commercial results
- Strong commercial mindset and ability to identify opportunities within existing customer accounts
- Experience or knowledge of Pharmacy and/or distribution sectors advantageous but not essential
- Excellent communication and relationship-building skills, particularly through telephone and digital channels
- Confidence engaging customers, understanding their needs and turning conversations into opportunities
- Commercial curiosity and instinct for identifying additional value and growth
- Confidence using CRM systems, sales information and customer data to prioritise activity and manage an opportunity pipeline
- Strong organisational skills and ability to manage multiple customers, opportunities and internal stakeholders
- Resilience, energy and results-oriented mindset
- Collaborative approach and commitment to excellent customer experience
Benefits
Comp & perks- Collaborative and open atmosphere
- Opportunities to grow and develop professionally
- Empowerment to achieve business results
- Meaningful work improving well-being and driving positive change for society and the environment