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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR operations, employee lifecycle management, and labor relations, with a strong focus on stakeholder communication and problem-solving. Proficient in managing union workforce dynamics and implementing process improvements to enhance employee experience and engagement.
Highest-signal resume keywords
HR Operations ExperienceUnion Workforce SupportGrievance CoordinationWorkday ProficiencyProfessional HR Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Employee Lifecycle ManagementGrievance Process CoordinationDigital Workflow ImplementationData Quality ManagementFMLA Case Coordination
Soft Skills
Stakeholder PartnershipCommunication SkillsCoaching SkillsProblem-Solving SkillsInfluencing Without Authority
Tools & Technologies
WorkdayHR SystemsPayroll SystemsPeople Technologies
Certifications & Qualifications
SHRM-CPPHR
Industry Keywords
Labor RelationsEmployee EngagementManufacturing HR PracticesCompliance ReviewsContract Interpretation
About the role
Key responsibilities & impact- Support the People Experience Manager in translating people priorities into workforce practices and a consistent employee experience
- Coordinate hourly recruiting and onboarding with the People Experience Manager, hiring managers, and Talent Acquisition
- Review candidate, staffing, and employee lifecycle information to inform workforce discussions
- Serve as a point of contact for employee concerns and support investigation fact-finding, documentation, and escalation
- Support managers with attendance, performance, feedback, and corrective action practices
- Champion employee listening, recognition, engagement, and consistent communication across shifts
- Support constructive union relationships, labor-management forums, joint committees, bargaining coordination, and implementation of ratified agreements
- Promote consistent application of master and local agreements, side letters, and established practices
- Coordinate the grievance process, including fact-finding, documentation, correspondence, and arbitration readiness
- Identify recurring contract questions and emerging labor relations issues
- Support confidential record stewardship, audit readiness, compliance reviews, and process-gap identification
- Coordinate employee leave and return-to-work experiences, including FMLA cases
- Liaise with Payroll on timekeeping and pay-related questions and coordinate escalated exceptions
- Coordinate site-level adoption of approved people technologies, including readiness, communication, and learning support
- Review adoption measures and employee feedback to identify barriers and improve self-service capability
- Implement people process improvements involving digital workflows, data quality, and service handoffs
Requirements
What you’ll need- Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent relevant experience
- HR operations or generalist experience partnering with employees and managers to deliver people priorities and effective employee lifecycle practices, preferably in manufacturing
- Experience supporting a union workforce, applying approved contract interpretations, or coordinating grievances in partnership with HR or Labor Relations
- Working knowledge of employment policies and applicable U.S. and Wisconsin requirements
- Sound judgment in handling confidential matters and recognizing when specialist guidance is needed
- Strong stakeholder partnership, communication, coaching, and problem-solving skills
- Ability to work in close day-to-day partnership with an onsite PEX Manager
- Ability to influence without formal authority and translate aligned priorities into clear, well-executed actions
- Ability to balance competing site needs, proactively share updates and escalate concerns
- Ability to draw practical insights from HR systems and reports
- Ability to advance digital adoption and continuous improvement with accuracy and disciplined follow-through
- Preferred: Experience using Workday or a comparable enterprise HR platform
- Preferred: Experience partnering with centralized HR Services, Payroll, and Benefits teams
- Preferred: Experience contributing to grievance resolution, bargaining preparation, arbitration readiness, or labor-management forums
- Preferred: Experience advancing employee engagement, learning, talent processes, or digital change initiatives
- Preferred: Professional HR certification such as SHRM-CP, PHR, or equivalent credential
Benefits
Comp & perks- Annual incentive bonus
- United Healthcare PPO
- EyeMed Vision Insurance
- Delta Dental Insurance
- Wellness program provided through Rally
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match and annual employer base contribution
- Company-paid Basic Life, AD&D, short-term and long-term disability insurance
- PTO offering with Paid Holidays
- Scholarship program for children of Essity employees
