Inside Sales Manager

Essity

. Lead, coach, and develop a high-performing Virtual/Inside Sales team .

Posted 11/6/2026full-timeCharlotte • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading and developing high-performing Virtual Sales teams, implementing effective sales strategies, and managing customer relationships to drive growth and profitability. Proficient in leveraging digital sales tools and data insights to enhance performance and support business objectives.

Highest-signal resume keywords

Virtual Sales LeadershipSales Strategy ImplementationCustomer Relationship ManagementSales Forecasting and ReportingDigital Sales Tools Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ExperienceAccount ManagementPerformance ManagementKPI EvaluationNegotiation SkillsBusiness PlanningPipeline ManagementPricing Strategy ManagementCustomer EducationDigital Engagement Initiatives

Soft Skills

LeadershipCommunicationRelationship BuildingCollaborationContinuous Improvement Mindset

Tools & Technologies

Digital Sales ToolsVirtual Customer Engagement PlatformsOnline Product Demonstrations

Industry Keywords

Sales GrowthCustomer RetentionProfitabilityCommercial PrioritiesCustomer-Centric Approach

About the role

Key responsibilities & impact

Lead, coach, and develop a high-performing Virtual/Inside Sales team
Implement and execute sales strategies supporting growth, customer retention, and profitability
Translate commercial priorities into team objectives, activity plans, and measurable KPIs
Partner with Sales and Commercial leadership on sales plans and performance expectations
Build customer relationships through proactive communication and a customer-centric approach
Support co-selling activities, customer prioritization, and strategic account planning
Negotiate customer agreements and develop business plans
Lead sales forecasting, business reviews, pipeline management, and performance reporting
Monitor and manage pricing strategies for profitable growth
Champion the company's products, services, and brand
Deliver virtual product demonstrations, customer education sessions, and digital engagement initiatives
Oversee daily operations for digital sales channels, webshops, and self-service platforms
Manage budget planning, KPI evaluation, and continuous improvement initiatives

Requirements

What you’ll need

Bachelor's degree in Business, Sales, Marketing, or a related field, or an equivalent combination of education and experience
Minimum of 5 years of sales experience
At least 2 years in account management and customer-facing roles
Proven success leading Virtual or Inside Sales teams and developing talent through coaching and performance management
Demonstrated ability to translate strategy into action and deliver measurable business results
Strong leadership, communication, negotiation, and relationship-building skills
Experience leveraging digital sales tools, virtual customer engagement platforms, and online product demonstrations
Experience in forecasting, reporting, and tracking sales performance metrics
Ability to manage multiple priorities in a fast-paced, results-oriented environment
Collaborative mindset with a passion for developing people and driving continuous improvement
Comfortable using data and insights to influence decisions and support business growth

Benefits

Comp & perks

Competitive annual salary
Annual incentive bonus
United Healthcare PPO insurance
EyeMed Vision Insurance
Delta Dental Insurance
Wellness program provided through Rally
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match and annual employer base contribution
Company-paid Basic Life, AD&D, short-term and long-term disability insurance
PTO offering with paid holidays
Scholarship program for children of Essity employees