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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in People Operations, including personnel administration, payroll management, and benefits strategy across multiple countries. Proficient in labor relations, compliance with local legislation, and leading diverse teams in a global environment.
Highest-signal resume keywords
People Operations ManagementPayroll AdministrationLabor Relations NegotiationTeam LeadershipBilingual Proficiency in Spanish and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Personnel AdministrationPayroll ManagementBenefits AdministrationCompensation Program ImplementationProject ManagementLabor Law ComplianceStatutory Obligations ManagementOccupational Health and Safety KnowledgeHRIS ManagementData Reporting and Metrics
Soft Skills
Clear CommunicationAttention to DetailInfluencing SkillsAdaptabilityIntegrity
Certifications & Qualifications
Bachelor’s Degree in Business AdministrationBachelor’s Degree in Human Resources
Industry Keywords
Collective BargainingESocialSSTLabor RelationsStatutory LeaveTime TrackingEmployee ChangesRemote Team ManagementVendor NegotiationsWorkforce Budgeting
About the role
Key responsibilities & impact- Lead ESSS’s global People Operations function across its offices in Latin America and Europe
- Coordinate global personnel administration processes, including onboarding, payroll, vacation, leaves of absence, statutory leave, time tracking, employee changes, offboarding, terminations, and statutory obligations
- Manage relationships with payroll BPO providers, accounting firms, and legal advisors
- Ensure labor, tax, and social security compliance in partnership with Finance and Accounting
- Manage labor relations and negotiate collective bargaining agreements and conventions
- Coordinate occupational health and safety programs across the offices
- Lead the global benefits strategy and administration
- Coordinate base salary programs and variable compensation governance
- Ensure internal equity, external competitiveness, and alignment with the budget
- Lead and develop People Operations teams across different countries
- Lead strategic projects involving payroll systems, HRIS, global policies, and compensation models
- Support workforce budgeting and create and update global HR policies
- Serve as an internal advisor to leaders on employment, contractual, compensation, and benefits matters
- Prepare and maintain reports and metrics on headcount, turnover, absenteeism, costs, benefits, and payroll
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Human Resources, or a related field
- More than 8 years of solid People Operations experience covering personnel administration, payroll, benefits, and compensation
- At least 5 years of team leadership experience
- Experience managing payroll across multiple countries and different employment models
- Knowledge of Brazilian labor and social security legislation, including eSocial and SST (Occupational Health and Safety)
- Experience in labor relations and collective bargaining negotiations
- Experience implementing base and variable compensation programs and managing benefits, including vendor negotiations
- Experience managing projects involving multiple stakeholders
- Advanced Spanish and English proficiency
- Clear communication skills and the ability to develop effective executive presentations
- Strong attention to detail and accuracy in deliverables
- Ability to influence and negotiate with diverse stakeholders
- Leadership skills and the ability to manage remote teams
- Discretion and integrity when handling confidential information
- Adaptability to drive change in a growth-oriented environment
Benefits
Comp & perks- Flexible benefits card covering food, mobility, culture, health, and home office expenses, provided through SWILE
- Health insurance with full coverage for the employee and no copay (Bradesco Nacional)
- Support for continuing education through courses, training, specializations, and language assistance
- Hybrid work model combining remote and in-office work (2 remote days per week)
- Extended maternity and paternity leave
- Competitive compensation