Ethos Veterinary Health

General

• Provide superior service to clients and referring veterinarians through inbound and outbound calls
• Serve as the primary point of contact for hospitals
• Ensure client and referring veterinarian needs are met professionally and empathetically
• Handle emergency calls with a calm and compassionate demeanor
• Book client appointments accurately and efficiently
• Interpret Ethos protocols to resolve client and referring veterinarian inquiries
• Develop relationships with hospital teams while supporting Ethos Veterinary Health’s mission

Service Center Liaison