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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business development and outreach within the behavioral health sector, with a strong focus on building referral relationships and achieving admissions targets. Proficient in CRM systems and compliance with healthcare regulations.
Highest-signal resume keywords
Business Development ExperienceReferral Relationship ManagementSubstance Use Disorder Treatment KnowledgeCRM ProficiencyExcellent Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business DevelopmentOutreachInsurance VerificationReferral ManagementSubstance Use Disorder Treatment ContinuumAdmissions Criteria KnowledgeTime ManagementSales ExperienceMarket Trend AnalysisEvent Representation
Soft Skills
Interpersonal SkillsSelf-MotivatedPresentation SkillsIndependent WorkCollaboration
Tools & Technologies
CRM SystemsSalesforceHubSpotMicrosoft OfficeGoogle Workspace
Certifications & Qualifications
CADCCAC
Industry Keywords
Behavioral HealthAddiction TreatmentDetoxRTCIOPHealthcare ServicesHIPAA Compliance42 CFR Part 2Referral NetworkRecovery Community
Tech Stack
Tools & technologiesPHP
About the role
Key responsibilities & impact- Generate and cultivate referral relationships driving admissions into detox, RTC, and IOP programs
- Identify, develop, and maintain referral relationships across hospitals, emergency departments, therapists, physicians, EAPs, courts, probation officers, sober living homes, and behavioral health providers
- Conduct regular in-person and virtual outreach visits within an assigned territory
- Represent the facility at conferences, community events, health fairs, and professional association meetings
- Partner with the Admissions/Intake team to ensure smooth and timely referral handoffs
- Track outreach activity, referral sources, and admissions outcomes in the CRM
- Meet or exceed monthly and quarterly referral and admissions targets
- Monitor competitor programs and local market trends and report insights to leadership
- Collaborate with clinical and marketing teams on educational materials, presentations, and lunch-and-learns
- Respond to inbound referral inquiries and provide information on levels of care, admissions criteria, and insurance verification
- Maintain compliance with HIPAA, 42 CFR Part 2, and applicable regulations
- Participate in an after-hours on-call rotation as needed
Requirements
What you’ll need- Bachelor's degree in Business, Marketing, Healthcare Administration, or related field (or equivalent professional experience)
- 2+ years of business development, outreach, or sales experience in behavioral health, addiction treatment, or healthcare services
- Working knowledge of the substance use disorder treatment continuum of care (detox, RTC, PHP, IOP, outpatient)
- Existing referral network within the region strongly preferred
- Excellent interpersonal, communication, and presentation skills
- Self-motivated with strong time management and ability to work independently in the field
- Valid driver's license and reliable transportation
- Proficiency with CRM systems (e.g., Salesforce, HubSpot) and Microsoft Office/Google Workspace
- Personal or professional connection to the recovery community preferred
- Existing relationships with hospitals, EDs, or behavioral health referral sources in the territory preferred
- Experience with insurance verification/levels-of-care basics preferred
- CADC, CAC, or related certification is a plus, but not required
- Ability to travel extensively by car (and occasionally air) within the assigned territory
- Ability to sit, stand, and drive for extended periods
- Occasional evening/weekend availability for events and on-call referral response
Benefits
Comp & perks- Performance-based bonus/incentive structure tied to admissions goals
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Mileage/travel reimbursement
- Cell phone/laptop stipend