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EU

Operations Coordinator, DTC Creative Strategy

EU

. Turn every meeting into tasks the same day with an owner, due date, definition of done, and ClickUp logging .

Posted 10/16/2026full-timeRemote • PhilippinesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong operational support capabilities, including task management, deadline adherence, and effective communication within a creative team. Proficient in project management tools and maintaining organized documentation to ensure smooth operations.

Highest-signal resume keywords
Operations ManagementProject CoordinationClickUp AdministrationDTC Ecommerce ExperienceAttention To Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Project CoordinationProcess WritingDeadline ManagementTask ManagementOKR Tracking
Soft Skills
Attention To DetailWritten Communication
Tools & Technologies
ClickUpGoogle SheetsNotionFathomHubstaffSlack
Industry Keywords
DTC EcommerceCreative Team SupportPerformance MarketingCreative StrategistsVideo EditorsGraphic Designers

About the role

Key responsibilities & impact
  • Turn every meeting into tasks the same day with an owner, due date, definition of done, and ClickUp logging
  • Chase owners before deadlines and post a daily overdue list with written statuses or new dates
  • Keep the OKR tracker current and flag red items with owners and recovery plans
  • Hold creative pods to output targets and track editors against weekly points
  • Keep the SOP library organized and current
  • Schedule, reschedule, and prepare one-on-ones, partner calls, and reviews with agendas and notes pages
  • Handle inbox and calendar triage for the COO
  • Run onboarding and offboarding administration with HR, including access sheets, tool invites, first-week plans, equipment, and credential handover
  • Conduct tool trials, vendor quote comparisons, and benchmarking, summarized with recommendations
  • Support any other work needed to keep operations running

Requirements

What you’ll need
  • 3+ years in an operations, executive assistant or project coordination role in a creative team
  • DTC eCommerce experience
  • Experience supporting creative strategists, video editors and graphic designers inside a DTC eCommerce business
  • Experience holding people to deadlines
  • ClickUp or an equivalent project tool at an admin level
  • Google Sheets
  • Notion
  • Written English at a professional level
  • Process writing
  • Attention to detail under volume
  • Amenable to work in 9AM-5PM CET
  • Ability to commit to 40 hours a week on fixed European hours
  • Nice to have: Experience with OKRs or EOS-style scorecards and weekly meetings
  • Nice to have: Experience alongside a creative or performance marketing team and understanding of output targets
  • Nice to have: Fathom, Hubstaff or Slack admin

Benefits

Comp & perks
  • Competitive salary
  • On-time and reliable payments
  • PTO and Paid Holidays
  • Wellness Allowance
  • Team Trips
  • Opportunity to work with a fast-growing global e-commerce brand
  • Long-term growth opportunities