Senior Technical Solutions Specialist, Payments

Euna Solutions

. Gather and document technical specifications for new clients using Euna Payment’s products and platforms .

Posted 11/4/2026full-timeAtlanta • Georgia • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Solutions Engineering with a strong focus on client interactions, technical problem-solving, and requirements gathering. Proficient in implementing solutions across multiple products while ensuring high-quality standards and effective communication with both technical and non-technical stakeholders.

Highest-signal resume keywords

Solutions Engineering ExperienceREST/SOAP APIsTechnical Problem-SolvingRequirements GatheringClient Interaction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLXMLJSONArtificial Intelligence (AI)Technical Specifications DocumentationFunctional ConfigurationsIntegration GuidanceProofs of ConceptRisk EscalationProject Management

Soft Skills

Excellent Communication SkillsPublic SpeakingCreative ThinkingSelf-Driven LearningCollaboration

Tools & Technologies

Git WorkflowsDistributed Systems

Industry Keywords

Customer-Facing RolesFinancial ModelsTechnical Subject Matter ExpertImplementation ManagerProject Retrospectives

Tech Stack

Tools & technologies

Distributed SystemsSOAPSQL

About the role

Key responsibilities & impact

Gather and document technical specifications for new clients using Euna Payment’s products and platforms
Identify and escalate risks related to integrations, timelines, or product functionality to the Implementation Manager
Translate business problems into actionable user stories for development teams
Gather client requirements and synthesize them into functional configurations
Implement solutions across multiple products
Deliver high-quality solutions meeting initial requirements and core product functionality
Implement new product features with minimal bugs and limited testing rounds
Act as a technical subject matter expert during implementation
Eliminate technical objections and build rapport with client engineering teams
Provide guidance on integrations, product functionality, and risk escalation
Lead technical status calls with clients and report status, risks, and next steps to the project team
Establish best practices and execute technical improvements with peers
Deliver proofs of concept and pilots demonstrating platform value
Prepare for project retrospectives and share learnings and course corrections
Maintain deadlines and quality standards across multiple active projects
Support customer satisfaction during and after implementation
Track accurate time on tasks for Billing Utilization Rate reporting

Requirements

What you’ll need

Minimum 3 years’ experience in Solutions Engineering or technical consulting roles
Demonstrable success working in customer-facing roles
Experience with REST/SOAP APIs, XML, JSON, and SQL
Familiarity with Git workflows and distributed systems
Ability to manage tasks across multiple projects
Ability to communicate technical issues to non-technical stakeholders
Experience leveraging Artificial Intelligence (AI) technologies to design, optimize, or implement technical solutions
Comfortable with public speaking and client interactions
Experience collaborating with product teams on new feature development and implementation
Understanding of financial models and principles is a plus
Requirements gathering and analysis skills
Technical problem-solving and creative thinking
Excellent written and verbal communication skills with experience working with remote teams
Self-driven learner and contributor to enablement materials

Benefits

Comp & perks

Hybrid work arrangement with three days per week in the Atlanta office
Eunafier Days: an extra day added to a long weekend twice a year
Up to eight hours of paid philanthropy time per year
Professional development through budget, mentorship, and advancement opportunities
Accessible and comfortable interview process with accommodations available upon request