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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Control and Quality Assurance within the food industry, with a strong focus on compliance, safety standards, and effective team leadership. Proven ability to develop and implement SOPs, conduct audits, and maintain operational KPIs while ensuring client satisfaction.
Highest-signal resume keywords
Quality Control ManagementFood Safety Managerial ExperienceSOP Development and ImplementationCCAA Qualifications (ISO9001, ISO22000, HACCP)GFSI Qualifications (BRCGS, GGAP, IFS, FSSC22000)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality AssuranceAudit ReportingOperational KPIsProduct Control SafetyQuality Control Programs
Soft Skills
Strong CommunicationLeadership SkillsOrganizational SkillsCollaborative Work
Certifications & Qualifications
CCAA QualificationsISO9001ISO22000HACCPGFSI Qualifications
Industry Keywords
Food ScienceQuality AssuranceManufacturingRetailQuality Service Provider
About the role
Key responsibilities & impact- Conduct quality control and robust audits at production sites according to customer audit criteria or certification reference standards
- Write and timely submit audit reports
- Organize or participate in audits
- Produce quality reports and expense claims after audit close-out or within designated timeframes
- Follow up on certification
- Share knowledge with technical managers and coordinate customer audit programs across geographies
- Maintain operational KPIs and ensure client requirements are followed
- Support local offices in training and qualifying local customer service teams
- Develop SOPs for global customer onboarding and rollout; train local offices
- Support sales and client review meetings
- Escalate customer issues to relevant parties and management
- Provide QA, technical, report quality KPI, and compliance information to clients
- Attend client meetings to provide technical support to business development teams
- Support ad hoc projects involving new products, organizational, and business development
Requirements
What you’ll need- Bachelor’s in food science or relevant subjects
- In-depth understanding of product control safety and quality
- Minimum of 5 years of food safety managerial experience within quality control or quality assurance in manufacturing, retail, or a quality service provider
- Experience in team building and integration of a Quality team
- Strong communication, leadership, and organizational skills; ability to work collaboratively with technical and customer service teams and other Operational Directors and Managers
- Experience creating, implementing, maintaining, evaluating, enforcing, and updating Quality Control / Quality Assurance SOP programs
- CCAA qualifications (ISO9001, ISO22000, HACCP) and GFSI qualifications (BRCGS, GGAP, IFS, FSSC22000) preferred
- Must be able to travel across regions, including overnight and possibly international travel