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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating audits, managing client relationships, and maintaining compliance with accreditation requirements. Proficient in data management and customer service, with a strong ability to adapt to changing demands.
Highest-signal resume keywords
Audit CoordinationCustomer ServiceData ManagementMicrosoft ExcelAccreditation Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Audit SchedulingCertification ProcessesSOP GenerationData AnalysisRecord Maintenance
Soft Skills
Interpersonal SkillsCommunication SkillsFlexibilityProblem-SolvingAbility to Work Under Pressure
Tools & Technologies
Microsoft WordMicrosoft PowerPointDatabasesEAOLEurofins Assurance US Systems
Industry Keywords
Life ScienceFood ScienceQuality AssuranceRegulatory AffairsCertification Audits
About the role
Key responsibilities & impact- Provide professional customer service to clients and contractors
- Serve as the main contact for clients, external stakeholders, and scheme owners
- Coordinate and arrange certification and second-party audits end-to-end
- Oversee accreditation and witness audits
- Maintain knowledge of program and accreditation requirements
- Coordinate audit dates with clients and auditors
- Maintain audit scheduling systems and manage the audit diary
- Assign audits to auditors with correct skill categories
- Maintain client, site, audit, and witness records
- Support sales follow-up for new, lost, and gained clients
- Improve certification systems and workflows, including EAOL
- Generate SOPs for EAOL and Eurofins Assurance US systems
- Document certification processes, reports, decisions, and certificates in EAOL
- Ensure accurate pricing and support overdue invoice collection
- Execute certification withdrawals when required
- Manage surveillance, monitoring, and recertification activities
- Attend team meetings, conferences, and trade events as required
Requirements
What you’ll need- Bachelor’s degree in life science, food science/technology, quality, regulatory affairs, data science, engineering, or related area
- Additional work experience can be substituted for education
- Minimum 1–3 years of experience
- Demonstrated competency with Microsoft Excel, Word, PPT, and databases
- Commitment to providing excellent customer service
- Data management experience is a plus
- Authorization to work in the United States indefinitely without restriction or sponsorship
- Ability to think on your feet and work well under pressure
- Strong interpersonal and communication skills
- Flexible attitude toward work and changing demands
Benefits
Comp & perks- Comprehensive medical coverage
- Dental and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays
- Remote work Monday–Friday
- Flexible additional hours as needed