Europcar Mobility Group

Sales

• Handle reservations and process rental agreements accurately and professionally
• Welcome customers and provide exceptional service throughout the rental process
• Maximize sales by offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services
• Build rapport using open-ended questions, explain product features and benefits, and overcome customer objections
• Follow rental policies and procedures for smooth, compliant transactions
• Identify additional services or products that may improve the customer experience
• Ensure customer satisfaction at every stage of the rental process
• Support branch operations by performing additional duties requested by management

Rental Sales Agent