Director of Enterprise Accounts

Evans Transportation Services

. Serve as the leadership relationship owner for assigned industries and strategic enterprise customers .

Posted 10/16/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive leadership experience in transportation, logistics, and supply chain management, with a strong focus on strategic account planning, revenue growth, and customer relationship management. Proven ability to lead cross-functional teams and drive operational excellence while maintaining financial performance and customer satisfaction.

Highest-signal resume keywords

Strategic Account ManagementCross-Functional Team LeadershipFinancial AcumenExecutive CommunicationCommercial Strategy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue Growth StrategyBudget PlanningProfitability AnalysisForecastingOperational ExcellenceKPI MonitoringContract StrategyCustomer RetentionSolution ExpansionMarket Trend Evaluation

Soft Skills

Relationship BuildingExecutive CommunicationMentoringProblem SolvingCollaboration

Industry Keywords

TransportationLogisticsSupply ChainEnterprise Account ManagementHeavy HaulProject LogisticsData Center LogisticsGovernment TransportationSpecialized Freight SolutionsFortune 500

About the role

Key responsibilities & impact

Serve as the leadership relationship owner for assigned industries and strategic enterprise customers
Build and maintain trusted relationships with executive decision makers across procurement, transportation, operations, engineering, finance, and supply chain leadership
Lead Executive Business Reviews, strategic planning sessions, and long-term account planning
Represent the voice of customers throughout Evans while aligning strategic objectives with customer priorities
Develop and execute multi-year strategic account plans focused on revenue growth, customer retention, profitability, and solution expansion
Identify opportunities to expand Evans' services across business units, facilities, and transportation modes
Lead enterprise-level contract strategy, commercial discussions, and strategic initiatives
Coordinate Sales, Operations, Operational Excellence, Pricing, Carrier Development, Carrier Procurement, Claims, Technology, Billing, Finance, and Commercial Strategy teams
Identify new revenue opportunities and develop strategies to increase wallet share
Collaborate with SSD leadership to introduce new solutions, technology, and value-added services
Evaluate competitive threats and market trends and develop proactive growth initiatives
Support new facility launches, capital projects, and expansion initiatives
Champion operational consistency and continuous improvement across customer programs
Monitor KPIs, service metrics, claims performance, and customer satisfaction
Lead executive-level resolution of operational challenges and customer escalations
Own financial performance, customer profitability, forecasting, budget planning, revenue, gross profit, cost-to-serve, and account health
Partner with the VP of Strategy & Operations on industry and division-wide initiatives
Share customer intelligence and best practices and mentor internal teams on customer strategy, industry trends, and specialized logistics solutions

Requirements

What you’ll need

8–12 years of progressive leadership experience within transportation, logistics, supply chain, or enterprise account management
Demonstrated success managing Fortune 500 or other large strategic customer relationships
Strong understanding of commercial strategy, operations, finance, and relationship management
Experience leading cross-functional teams without direct reporting authority
Exceptional executive communication and relationship-building skills
Other skillsets or background experience may be considered
Preferred: experience supporting large equipment manufacturers, infrastructure sector organizations, or other complex industrial customers
Preferred: knowledge of Heavy Haul, Project Logistics, Data Center Logistics, Government transportation, or specialized freight solutions
Preferred: experience managing large-scale transportation programs with multiple stakeholders
Preferred: strong financial acumen including pricing strategy, profitability analysis, budgeting, and forecasting