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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Revenue Operations and Sales Strategy, with a strong focus on optimizing workflows, performance management, and data quality. Proven ability to translate business goals into actionable insights and implement effective operational changes across teams.
Highest-signal resume keywords
Revenue Operations ExperienceSalesforce ProficiencyReporting Framework DevelopmentProcess Redesign ExpertiseB2B SaaS Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Workflow ManagementPerformance Metrics DevelopmentDashboard CreationData Quality StandardsOperational Health Assessment
Soft Skills
Cross-Functional CollaborationStrategic PartnershipTraining and Onboarding Leadership
Tools & Technologies
SalesforceGTM SystemsPerformance Dashboards
Industry Keywords
B2B SaaSSales StrategyPipeline GenerationLead ManagementOperational Framework
About the role
Key responsibilities & impact- Own the operational framework across Sales, including workflows, processes, performance management, reporting, and cross-functional handoffs
- Identify opportunities to improve how teams operate and move work through the funnel
- Map day-to-day workflows, identify process and system friction, and redesign broken workflows
- Translate desired-state processes into clear requirements for GTM Systems and operational partners
- Define core metrics and reporting frameworks for managing Sales performance
- Build and improve dashboards, scorecards, and inspection mechanisms covering productivity, pipeline, conversion, and workflow adoption
- Establish standards for data quality, process adherence, documentation, and operational health
- Partner with GTM Systems and Revenue Operations to ensure Salesforce and other GTM systems support business operations
- Serve as a strategic operational partner to Sales leadership
- Translate business goals and performance data into actionable insights regarding performance, capacity, pipeline, and process
- Own the operational side of changes to processes, systems, pricing, packaging, or go-to-market strategy
- Partner across teams to implement changes effectively and drive field adoption
- Partner with Sales leadership to improve onboarding, training, workflows, and ramp experiences
Requirements
What you’ll need- 10+ years of experience in Revenue Operations, Sales Operations, Sales Strategy & Operations, SDR/BDR Operations, or a related GTM operations function
- Ideally experience in a high-growth B2B SaaS environment
- Strong understanding of Sales workflows and operating rhythms, including pipeline generation, lead management, qualification, routing, handoffs, forecasting, productivity, and funnel conversion
- Deep familiarity with Salesforce and adjacent GTM systems
- Ability to connect business requirements, workflows, data, and systems
- Ability to identify system gaps and translate solutions into clear requirements for technical partners
- Experience building reporting frameworks, dashboards, and performance metrics
- Strong understanding of data quality, process consistency, and operational health
- Track record of redesigning inefficient processes and driving adoption of new workflows, systems, or ways of working
- Comfortable leading onboarding, training, or enablement programs when needed
Benefits
Comp & perks- Choice of medical, dental, and vision insurance plans for you and your family
- Additional insurance coverage options for life, accident, or critical illness
- Flexible paid time off
- Sick leave
- Short-term and long-term disability
- 10 US observed holidays
- Canadian statutory holidays by province
- Home office stipend
- 401(k) for US-based employees
- RRSP for Canada-based employees
- Paid parental leave
- Local in-person meet-up program
- Equity