EvenUp

Revenue Operations

• Own the operational framework across Sales, including workflows, processes, performance management, reporting, and cross-functional handoffs
• Identify opportunities to improve how teams operate and move work through the funnel
• Map day-to-day workflows, identify process and system friction, and redesign broken workflows
• Translate desired-state processes into clear requirements for GTM Systems and operational partners
• Define core metrics and reporting frameworks for managing Sales performance
• Build and improve dashboards, scorecards, and inspection mechanisms covering productivity, pipeline, conversion, and workflow adoption
• Establish standards for data quality, process adherence, documentation, and operational health
• Partner with GTM Systems and Revenue Operations to ensure Salesforce and other GTM systems support business operations
• Serve as a strategic operational partner to Sales leadership
• Translate business goals and performance data into actionable insights regarding performance, capacity, pipeline, and process
• Own the operational side of changes to processes, systems, pricing, packaging, or go-to-market strategy
• Partner across teams to implement changes effectively and drive field adoption
• Partner with Sales leadership to improve onboarding, training, workflows, and ramp experiences

Revenue Operations Manager, Sales Ops

AI Engineer

• Build and improve systems that extract and structure information from large volumes of unstructured documents.
• Develop reliable backend services and systems that support document processing and AI-powered products.
• Work with engineers and data scientists to integrate AI technologies into production systems.
• Improve the performance, reliability, and scalability of systems.
• Build tools and infrastructure that help teams develop, evaluate, and operate AI-powered systems.
• Participate in the full project lifecycle, from design and implementation to testing, deployment, and iteration.
• Collaborate with product, engineering, data science, and machine learning teams to solve complex problems.
• Learn new technologies and contribute to the evolution of the AI platform.

Software Engineer, AI Entities

Product Designer

• Own the end-to-end design process for 0-to-1 experiences across the leads and intake product, from discovery and early concepts through launch and iteration.
• Develop a deep understanding of law firm workflows and identify opportunities to reduce friction for case managers, paralegals, and lawyers.
• Design user flows for lead qualification, intake, outbound marketing, AI-assisted lead engagement, and referral experiences.
• Design AI-powered experiences with human-in-the-loop workflows, transparency, and guardrails.
• Partner with product managers, engineers, data scientists, and ML researchers to translate ambiguous problems into scalable product experiences.
• Conduct qualitative research and usability testing.
• Create polished interfaces using the design system and evolve patterns for AI-powered workflows.
• Communicate design decisions and connect design work to broader product goals.

Senior Product Designer, First Mile AI

Full-stack Engineer

• Build and launch brand-new products that directly impact customers' workflows
• Build first-of-a-kind technology to transform the personal injury legal industry
• Build foundational software and contribute to team culture
• Ship production code in less than two weeks
• Build and deploy core software products
• Tackle complex problems and deliver solutions
• Collaborate with key people across the organization
• Work on projects involving machine learning, data engineering, backend, frontend, and DevOps
• Use Python, TypeScript, React, Postgres, Kubernetes, and Elasticsearch

Software Engineer – New Products

Executive Assistant

• Support the Chief Operating Officer and Chief of Staff, Go-To-Market
• Manage both executives' calendars and scheduling end to end
• Resolve scheduling conflicts and protect preparation time before major client meetings
• Coordinate directly with chiefs of staff and partner law firms to book client and prospect meetings
• Hold scheduling parameters and develop creative solutions
• Capture next steps from leadership and client calls
• Follow up with owners on commitments and report status proactively
• Read urgency correctly and respond quickly, especially via text and phone
• Book flights, hotels, conference space, boot camps, and team gatherings accurately
• Use and improve AI tools, preference documentation, calendars, and internal systems
• Take on additional business-driven responsibilities as needed
• Gain exposure to client strategy and the company's revenue organization

Executive Assistant – GTM

Accounting Manager

• Own end-to-end accounting operations, including general ledger, accounts payable, and month-end close
• Ensure timely and accurate financial reporting aligned with US GAAP
• Oversee invoice data entry, coding, processing, and disbursement controls
• Manage and develop the accounting team, set priorities, review work, and drive performance
• Automate manual processes and improve accounting efficiency using finance software
• Optimize the NetSuite ERP system and support implementation of a close management tool
• Partner with cross-functional teams to accurately track expenses, follow processes, and meet deadlines
• Support foreign subsidiaries, intercompany activity, and consolidations
• Maintain accurate, complete, audit-ready, and well-documented financial records

Senior Manager, Accounting

Procurement

• Maintain, improve, and enforce purchasing workflows and operational spending guardrails
• Own high-value enterprise technology agreements across SaaS, cloud infrastructure, and corporate IT services
• Lead vendor selections and RFP processes, including total-cost analysis, security evaluation, and commercial benchmarking
• Lead commercial negotiations for key SaaS and IT contracts
• Conduct spend audits, eliminate software overlap, optimize license allocation, and reduce technical debt
• Track operational KPIs and share functional insights with leadership
• Evaluate, implement, and maintain procurement systems such as Zip and Ramp
• Collaborate cross-functionally to ensure purchasing complies with company policies, data protection regulations, and audit requirements

Lead Procurement Manager

Operations

• Serve as the in-house expert on discovery practice across personal injury jurisdictions, including interrogatories, requests for production, requests for admission, objections, meet-and-confer standards, and motions to compel
• Define and maintain quality standards, templates, and playbooks
• Personally review or spot-check output on complex or high-risk cases
• Partner with Product, Engineering, and Data Science to translate discovery expertise into AI-assisted workflow systems
• Stay current on statutory and common-law changes affecting discovery nationwide
• Update team guidance and client-facing SLAs
• Act as escalation point for legally sensitive judgment calls, jurisdiction-specific objection strategy, privilege issues, and uncovered edge cases
• Design the end-to-end delivery workflow covering intake, drafting, QA/review, client sign-off, and turnaround guarantees
• Build the delivery team staffing model
• Own and report metrics including turnaround time, quality/error rate, client satisfaction, and throughput per FTE
• Identify and implement process improvements as volume scales
• Determine where automation and human review should be used
• Hire, coach, and develop the team
• Serve as primary point of contact between the Discovery team and firm leadership/clients for escalations, edge cases, and account-level issues
• Report to the VP, Operations