Senior Manager, Discovery Operations

EvenUp

. Serve as the in-house expert on discovery practice across personal injury jurisdictions, including interrogatories, requests for production, requests for admission, objections, meet-and-confer standards, and motions to compel .

Posted 9/17/2026full-timeRemote • United States, CanadaSenior💰 $129,000 - $152,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in personal injury discovery practices, including drafting and defending written discovery, and the ability to translate legal nuances into actionable guidance for cross-functional teams. Proven experience in managing teams, operating with metrics, and implementing process improvements in a legal context.

Highest-signal resume keywords

J.D. And Active Bar License7+ Years Of Personal Injury Litigation ExperienceDiscovery Practice ExpertiseTeam Management And LeadershipLegal Tech/AI-Assisted Drafting Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Drafting And Defending Written DiscoveryObjections And Motion PracticeQuality Standards And TemplatesMetrics And SLAs ManagementProcess Improvement Implementation

Soft Skills

Comfort With AmbiguityCoaching And Development

Tools & Technologies

AI-Assisted Workflow SystemsLegal Tech Tools

Certifications & Qualifications

Active Bar License

Industry Keywords

Personal Injury JurisdictionsDiscovery PracticeInterrogatoriesRequests For ProductionRequests For AdmissionMotions To CompelMeet-And-Confer Standards

About the role

Key responsibilities & impact

Serve as the in-house expert on discovery practice across personal injury jurisdictions, including interrogatories, requests for production, requests for admission, objections, meet-and-confer standards, and motions to compel
Define and maintain quality standards, templates, and playbooks
Personally review or spot-check output on complex or high-risk cases
Partner with Product, Engineering, and Data Science to translate discovery expertise into AI-assisted workflow systems
Stay current on statutory and common-law changes affecting discovery nationwide
Update team guidance and client-facing SLAs
Act as escalation point for legally sensitive judgment calls, jurisdiction-specific objection strategy, privilege issues, and uncovered edge cases
Design the end-to-end delivery workflow covering intake, drafting, QA/review, client sign-off, and turnaround guarantees
Build the delivery team staffing model
Own and report metrics including turnaround time, quality/error rate, client satisfaction, and throughput per FTE
Identify and implement process improvements as volume scales
Determine where automation and human review should be used
Hire, coach, and develop the team
Serve as primary point of contact between the Discovery team and firm leadership/clients for escalations, edge cases, and account-level issues
Report to the VP, Operations

Requirements

What you’ll need

J.D. and active bar license in good standing in at least one U.S. state
7+ years of personal injury litigation experience
Substantial hands-on discovery work, including drafting and defending written discovery, objections, and motion practice around discovery disputes
Prior experience managing people and/or leading a team or function
Comfort operating with metrics and SLAs
Working fluency with legal tech/AI-assisted drafting tools
Clear point of view on where AI output needs human judgment
Ability to translate legal nuance into clear, buildable guidance for engineers, product managers, and operations staff
Comfort with ambiguity

Benefits

Comp & perks

Offers equity
Choice of medical, dental, and vision insurance plans for you and your family
Additional insurance coverage options for life, accident, or critical illness
Flexible paid time off
Sick leave
Short-term and long-term disability
10 US observed holidays
Canadian statutory holidays by province
Home office stipend
401(k) for US-based employees
RRSP for Canada-based employees
Paid parental leave
Local in-person meet-up program