Spanish Bilingual – Personal Injury Pre-Litigation Case Manager

EvenUp

. Open insurance claims and serve as the primary liaison with adjusters and carriers.

Posted 10/13/2026full-timeRemote • United StatesMid-LevelSenior💰 $60,000 - $73,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in personal injury legal operations and case management, with a strong focus on communication, organization, and attention to detail. Proficient in managing insurance claims and collaborating with various stakeholders to ensure timely and accurate case resolution.

Highest-signal resume keywords

Personal Injury Legal OperationsCase ManagementInsurance ClaimsBilingual in SpanishHigh Attention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ProcessingMedical Record OrganizationLien ResolutionSubrogation ManagementDemand PreparationCase File ManagementTimeline ManagementOperational Efficiency Improvement

Soft Skills

Clear CommunicationSelf-MotivationTime ManagementOrganizational Skills

Industry Keywords

Pre-Litigation ProcessClient LiaisonHigh-Volume EnvironmentsFile IntegrityTreatment Progression

About the role

Key responsibilities & impact

Open insurance claims and serve as the primary liaison with adjusters and carriers.
Request, track, and organize medical records, bills, and police reports.
Ensure treatment progression and awareness of treatment outcomes.
Identify and proactively resolve lien and subrogation issues.
Collaborate with lead paralegals to prepare complete, accurate case files for demand.
Communicate with clients daily to guide them through the pre-litigation process.
Maintain case timelines and ensure milestones are met with precision.
Spot and eliminate operational inefficiencies to drive speed and accuracy.
Uphold high standards in documentation, file integrity, and communication.
Drive pre-litigation personal injury cases from intake to resolution and oversee demand preparation, final liens, and case completion.

Requirements

What you’ll need

3+ years of experience in personal injury legal operations, case management, or insurance claims.
Highly detail-oriented, organized, and self-motivated.
Ability to execute processes in fast-paced, high-volume environments.
Clear and professional communication with clients, medical providers, attorneys, and insurers.
Ownership of work and high standards of quality and accountability.
Ability to work independently in a remote setting, with strong time management skills.
Bilingual in Spanish.
Must be based in the United States.
Willingness to work Pacific Time Zone business hours is not a requirement.

Benefits

Comp & perks

Choice of medical, dental, and vision insurance plans for you and your family.
Additional insurance coverage options for life, accident, or critical illness.
Flexible paid time off, sick leave, short-term and long-term disability.
10 US observed holidays, and Canadian statutory holidays by province.
A home office stipend.
401(k) for US-based employees and RRSP for Canada-based employees.
Paid parental leave.
A local in-person meet-up program.
Hubs in San Francisco and Toronto.
Equity offered.