Spanish Bilingual – Personal Injury Pre-Litigation Case Manager

EvenUp

. Open insurance claims and serve as the primary liaison with adjusters and carriers .

Posted 10/13/2026full-timeRemote • United StatesMid-LevelSenior💰 $60,000 - $73,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in personal injury legal operations and case management, with a strong focus on communication, organization, and attention to detail. Proficient in managing insurance claims and medical records while ensuring high standards of quality and accountability.

Highest-signal resume keywords

Personal Injury Legal OperationsCase ManagementInsurance Claims ManagementBilingual in SpanishHigh Attention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ProcessingMedical Records ManagementDocumentation StandardsSubrogation ResolutionCase File PreparationOperational EfficiencyTimeline ManagementClient CommunicationPre-Litigation ProcessLiaison with Adjusters

Soft Skills

Organizational SkillsSelf-MotivationTime ManagementProfessional CommunicationIndependence

Industry Keywords

Personal InjuryInsuranceLegal OperationsHigh-Volume EnvironmentsRemote Work

About the role

Key responsibilities & impact

Open insurance claims and serve as the primary liaison with adjusters and carriers
Request, track, and organize medical records, bills, and police reports
Ensure treatment progression and awareness of treatment outcomes
Identify and proactively resolve lien and subrogation issues
Collaborate with lead paralegals to prepare complete, accurate case files for demand
Communicate with clients daily to guide them through the pre-litigation process
Maintain case timelines and ensure milestones are met with precision
Spot and eliminate operational inefficiencies to drive speed and accuracy
Uphold high standards in documentation, file integrity, and communication
Initiate claims, manage medical records, obtain police reports, coordinate client care, oversee demand preparation, resolve final liens, and manage cases through completion

Requirements

What you’ll need

3+ years of experience in personal injury legal operations, case management, or insurance claims
Highly detail-oriented, organized, and self-motivated
Ability to execute processes in fast-paced, high-volume environments
Clear and professional communication with clients, medical providers, attorneys, and insurers
Ownership of work and high standards of quality and accountability
Ability to work independently in a remote setting with strong time management skills
Bilingual in Spanish
Based in the United States
Willingness to work Pacific time zone business hours if outside the Pacific Time Zone is noted as a non-requirement

Benefits

Comp & perks

Choice of medical, dental, and vision insurance plans for you and your family
Additional insurance coverage options for life, accident, or critical illness
Flexible paid time off
Sick leave
Short-term and long-term disability
10 US observed holidays
Home office stipend
401(k) for US-based employees
Paid parental leave
Local in-person meet-up program
Equity