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About the role
Key responsibilities & impact- Own day-to-day administration and delivery of payroll, benefits, and leave-of-absence programs
- Manage payroll and benefits processes, employee records, controls, and related activities throughout the employee lifecycle
- Administer and support payroll operations in Workday Payroll
- Troubleshoot discrepancies and investigate system or process issues
- Coordinate benefits administration, employee leave programs, and People Operations initiatives
- Serve as a resource for employee questions about payroll, benefits, and leave
- Identify process gaps and implement practical improvements
- Maintain accurate, confidential records and support reporting, audits, reconciliations, and operational requirements
- Monitor processes and deadlines and anticipate potential issues
- Manage payroll and benefits vendor relationships
- Partner with People & Culture, Finance, and internal stakeholders
- Help maintain compliance across relevant jurisdictions
- Communicate process updates, requirements, and employee guidance
- Support broader People Operations, wellness, and employee experience initiatives
Requirements
What you’ll need- Three to five years of progressive experience in payroll, benefits, leave administration, or People Operations
- Hands-on Workday Payroll experience is required
- Experience navigating Workday Payroll, working with payroll data, investigating discrepancies, and troubleshooting issues
- Experience administering payroll and benefits in a complex, multi-location organization
- Working knowledge of payroll and benefits practices, leave administration, applicable compliance requirements, and employee support processes
- Experience working with payroll and benefits vendors and coordinating issue resolution across multiple stakeholders
- Strong analytical, troubleshooting, root-cause investigation, and solution-development skills
- Excellent organizational skills; ability to manage competing priorities, meet deadlines, and maintain accuracy
- High degree of discretion with confidential employee and compensation information
- A bachelor’s degree in Accounting, Finance, Human Resources, or a related field, or equivalent practical experience
- Payroll or benefits certifications are a plus
