EverAI

Product Manager

• Own the product and technical delivery of compliance and safety initiatives across EverAI platforms
• Translate safety policies, legal requirements, incident findings, and user feedback into product requirements, acceptance criteria, and engineering work
• Drive initiatives from problem definition through implementation, testing, launch, and continuous improvement
• Improve in-house moderation systems, including the EverGuard proprietary LLM technology
• Partner with Engineering and AI/ML teams on detection capabilities, moderation rules, thresholds, and interventions for user inputs and AI-generated outputs
• Lead the lifecycle of third-party safety partnerships from needs identification and provider evaluation through implementation, testing, rollout, and performance management
• Establish safety dashboards and recurring QA to identify emerging issues and ensure safety measures work as intended
• Own red teaming and adversarial testing for moderation systems and product safeguards
• Track testing findings through remediation, retesting, and closure
• Establish and run Trust & Safety reviews for new features and material changes to existing features, models, and integrations
• Identify foreseeable misuse, affected users, and appropriate safeguards during product design
• Coordinate product and engineering responses to significant safety incidents with incident management, policy, and user support colleagues
• Work directly with the CTO and Legal & Safety Lead
• Shape the development of the safety product function

Trust & Safety Product Manager