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Associate Solutions Consultant
Everbridge. Develop and maintain extensive working knowledge of Control Center software solutions and capabilities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Control Center software solutions, including design, integration, and deployment, while providing technical leadership and training for end-users. Proficient in project management within the security industry, with strong communication skills and a solid understanding of networking and database management.
Highest-signal resume keywords
Control Center Software SolutionsTechnical LeadershipProject Management in Security IndustryWindows Server and Desktop TroubleshootingSQL Database Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Control Center Software DevelopmentIntegration of CCTV and Access Control SystemsTechnical Documentation CreationProject EstimationConfiguration of Edge DevicesInstallation of Software SolutionsTraining End-UsersNetworking PrinciplesTroubleshooting Windows Operating SystemsDatabase Architecture Familiarity
Soft Skills
Strong Written CommunicationVerbal Presentation SkillsInterpreting Technical Specifications
Tools & Technologies
Everbridge Software SolutionsMicrosoft SQL ServerVM EnvironmentsMicrosoft ClusteringFailover and High Availability
Certifications & Qualifications
Bachelor’s Degree in Computer ScienceSecret Clearance Preferred
Industry Keywords
Physical Security IndustryTechnical DeploymentsFunctional Design SpecificationsCustomer Support HandoverFAT, SAT, and UAT Participation
Tech Stack
Tools & technologiesERPMS SQL ServerSQL
About the role
Key responsibilities & impact- Develop and maintain extensive working knowledge of Control Center software solutions and capabilities
- Provide technical leadership for design, build, integration, testing, quality control, commissioning, and deployment of Control Center solutions
- Provide realistic project estimates under Control Center project methodologies
- Create detailed design documentation for customer submission, review, and approval
- Configure and operate third-party subsystem edge devices, including CCTV, access control, and intruder alarm systems, and integrate them with Everbridge software solutions
- Produce functional and operational customer requirements specifications based on site visits, RFIs, RFPs, and other commercial and technical documentation
- Install and configure Control Center software solutions at end-user and reseller partner customer locations
- Train end-user customers and reseller partners on Control Center solutions
- Ensure consistency and quality across product deployments according to Statements of Work and Functional Design Specifications
- Maintain project documentation for handover to Customer Support
- Provide feedback to Product and Development teams
- Participate in FAT, SAT, and UAT
- Provide onsite and remote 3rd-level technical support
Requirements
What you’ll need- Bachelor’s degree in Computer Science or software-related technical degree or equivalent experience
- Strong written and verbal presentation and communication skills, including the ability to interpret written requirements and technical specification documents
- Successfully managed projects related to technical deployments in the security industry
- Track record of installing, implementing, testing, and training end users on a high-level application suite such as Document Management, Fleet Management, EPOS, or ERP
- Demonstrable experience configuring PCs and servers and troubleshooting Windows Server and Desktop Operating Systems
- Familiarity with database architectures and methodologies, ideally Microsoft SQL Server, and ability to manipulate data using SQL OO concepts and rationale
- Working knowledge of Windows Server and Desktop versions
- Experience with networking principles and IP
- Knowledge of VM environments, Microsoft Clustering, Failover, and High Availability
- Secret Clearance preferred, or ability to obtain Secret Clearance desired
- Experience in the physical security industry desirable
Benefits
Comp & perks- Healthcare benefits
- Dental benefits
- Parental planning benefits
- Mental health benefits
- Disability income benefits
- Life and AD&D insurance
- 401(k) plan and match
- Paid time off
- Fitness reimbursements
- Variable compensation may be included