Everbridge

Outside Sales

• Sell the full suite of Everbridge critical event management solutions to State & Local Government accounts
• Prospect, qualify, manage, and close new sales
• Develop domain knowledge of products, competitors, and target buyers in the SLG area
• Build and maintain a healthy pipeline
• Identify and sell to multiple buyers within an organization
• Implement a consultative, solution selling methodology
• Exceed assigned sales objectives and quarterly bookings quotas
• Accurately manage and forecast business using Salesforce

Territory Sales Manager – State & Local Government

AI Engineer

• Design and ship internal tools and systems end to end, including back-end services, APIs, front-end interfaces, data integrations, deployment, and infrastructure
• Move between projects and problem types as priorities shift, including workflow automation tools, internal dashboards, and AI-powered features
• Integrate LLM, RAG, and agent capabilities into usable software in partnership with the Applied AI Engineer
• Work with teams across the business to understand their problems and build effective solutions
• Own software through production and beyond, applying judgment to ship reliable solutions

Senior Full-Stack Software Engineer, AI & Data

Full-stack Engineer

• Design, implement, test, and maintain product features.
• Collaborate with cross-functional teams to design, develop, and deploy high-quality applications and APIs.
• Participate in technical discussions and provide insights to improve architecture, scalability, and performance.
• Participate in code reviews and provide constructive feedback.
• Investigate and resolve technical issues, ensuring smooth operation of web applications and APIs.
• Develop Everbridge’s agentic AI platform used by its SaaS solution.

Senior Software Engineer

Technical Account Manager

• Own the technical customer relationship for assigned Everbridge accounts
• Provide oversight and management of deployments, platform adoption, and ongoing technical operations
• Design and configure customer environments, including hierarchy, workflows, data models, and integrations
• Produce and maintain technical documentation, including Interface Control Documents (ICDs)
• Support Business Impact Analysis (BIA) execution and resiliency program maturity
• Establish and lead customer governance, including stakeholder meetings and Quarterly Business Reviews (QBRs)
• Define and track adoption and satisfaction KPIs; develop action plans to drive continuous improvement
• Deliver administrator onboarding, training, and platform enablement
• Serve as the primary technical escalation point and customer advocate within Everbridge
• Collaborate cross-functionally with Account Management, Product, Engineering, and Support teams
• Provide project management support, technical consultancy, system design and configuration support, emergency management and security technology expertise, and training
• Represent Everbridge on clients’ business continuity and global security teams during solution deployment and expanded use