Business Systems Project Manager

Everbridge

. Plan and manage Business Systems projects from intake through delivery, including scope, timelines, milestones, resourcing and dependencies .

Posted 11/9/2026full-timeRemote • IndiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Business Systems projects, including Agile and Scrum methodologies, while effectively coordinating with stakeholders and vendors. Proficient in Smartsheet administration and project documentation to ensure successful project delivery and continuous improvement.

Highest-signal resume keywords

Project ManagementAgile MethodologiesSmartsheet AdministrationSalesforce IntegrationCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementAgile PracticesScrum MethodologySoftware Release LifecycleChange ManagementRisk ManagementBacklog RefinementStatus ReportingDocumentation ManagementStakeholder Coordination

Soft Skills

Organizational SkillsProactive AttitudeDependabilityCuriosityCommunication Skills

Tools & Technologies

SmartsheetSalesforceNetSuiteJira

Certifications & Qualifications

Scrum Master CertificationProject Management CertificationCSMPSMPMPCAPM

Industry Keywords

Business SystemsERP ProjectsCRM ProjectsStakeholder CommunicationDeployment Schedules

Tech Stack

Tools & technologies

ERPPMP

About the role

Key responsibilities & impact

Plan and manage Business Systems projects from intake through delivery, including scope, timelines, milestones, resourcing and dependencies
Own the team's Smartsheet project and release trackers as the single source of truth for project status, releases and priorities
Facilitate daily stand-ups, sprint or iteration planning, backlog refinement and retrospectives
Coordinate release planning and readiness across Salesforce, NetSuite and integrated systems, including deployment schedules, stakeholder communication and post-release checks
Identify and manage risks, issues and cross-system dependencies, escalating early with clear options
Prepare status reports and project updates for the Senior Manager, Business Systems and business stakeholders
Track decisions, actions and change requests, and maintain project documentation
Coordinate with vendors and implementation partners on deliverables and timelines
Support Smartsheet administration, including workspace organization and quarterly user access reviews
Continuously improve the team's intake and prioritization processes

Requirements

What you’ll need

4-7 years' experience in project management, ideally delivering business systems, ERP or CRM projects (Salesforce, NetSuite or similar)
Hands-on experience with Agile and Scrum practices
Advanced Smartsheet skills, including reports, dashboards and automations, or equivalent experience with tools such as Jira
Solid understanding of the software release lifecycle, including environments, testing, deployment and change management
Strong organizational skills, with the ability to manage multiple concurrent projects and shifting priorities
Excellent written and verbal communication skills in English
Comfort working with stakeholders across functions and time zones
Proactive and dependable, with a track record of following through and holding teams to commitments
Curious and comfortable asking questions to ensure requirements, risks and impacts are fully understood
Able to work with regular overlap with US and New Zealand business hours, including some early-morning or evening meetings
Bachelor's degree in Business, Information Technology or a related field, or equivalent experience
Scrum Master or project management certification (CSM, PSM, PMP or CAPM) preferred

Benefits

Comp & perks

Full-time employment
Equal Opportunity/Affirmative Action employment consideration