Enterprise Sales Engineer

Everbridge

. Partner with three to four Strategic Account Executives throughout the sales process, from opportunity qualification and discovery through solution design, evaluation, proposals, and handoff to delivery .

Posted 11/10/2026full-timeRemote • United StatesMid-LevelSenior💰 $139,000 - $156,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in solution design and consultative selling within the utilities sector, leveraging knowledge of electric, gas, and water utilities to enhance operational efficiency and emergency management. Proficient in utilizing ServiceNow and other relevant technologies to deliver tailored solutions and manage customer expectations effectively.

Highest-signal resume keywords

Customer-Facing ExperienceServiceNow ExpertiseSolution Design SkillsTechnical Knowledge of SaaSExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solution DesignConsultative SellingTechnical Knowledge of SaaSWorkflow ConfigurationCybersecurityNetworkingAPIsRFP PreparationData ManagementIncident Response

Soft Skills

Strong Organization SkillsTime Management SkillsSound JudgmentPresentation Skills

Tools & Technologies

ServiceNowMicrosoft OfficeSalesforceWeb-Based Business ApplicationsAI Tools

Industry Keywords

UtilitiesCritical InfrastructureEmergency ManagementIncident ResponseField Coordination

Tech Stack

Tools & technologies

Cyber SecurityIoTITSMServiceNowSOAP

About the role

Key responsibilities & impact

Partner with three to four Strategic Account Executives throughout the sales process, from opportunity qualification and discovery through solution design, evaluation, proposals, and handoff to delivery
Lead discovery with utility stakeholders to understand operations, response processes, systems, data, and desired outcomes
Recommend solutions that build support across executive, business, operations, and technical teams
Design and deliver tailored demonstrations, workshops, and evaluations showing how EEM can improve preparedness, coordination, response, and restoration
Apply knowledge of electric, gas, and water utilities to severe weather, wildfires, asset impacts, outages, crew mobilization, field safety, and customer communications
Discuss integration requirements involving ServiceNow and utility systems such as SCADA, AMI, GIS, outage or work management platforms, and IoT
Document assumptions, dependencies, and customer responsibilities
Work with Product, Services, partner, and account teams to confirm solution feasibility, manage expectations, and share customer feedback
Develop high-level solution designs and handoff materials for Everbridge Professional Services and partners
Prepare technical and functional responses for RFIs, RFPs, and security questionnaires
Demonstrate platform capabilities and address questions about APIs, architecture, availability, security, networking, telephony, and data flows
Use approved AI tools for research, discovery planning, meeting summaries, requirements analysis, demonstrations, proposals, and follow-up
Share product knowledge and reusable materials with sales colleagues
Represent Everbridge at customer events and industry forums
Participate in a targeted number of Professional Services delivery days each quarter

Requirements

What you’ll need

5+ years of customer-facing experience in enterprise software sales, consulting, services, or solution engineering, ideally in presales
Experience with utilities or critical infrastructure and understanding of utility operations, emergency management, incident or outage response, restoration, and field coordination
Hands-on ServiceNow experience, including platform use, workflow configuration, IT service management, integrations, or customer solution design
Strong discovery, consultative selling, and solution design skills
Technical knowledge of SaaS, highly available architectures, cybersecurity, networking, telephony, relational data, middleware, XML/SOAP, and REST APIs
Excellent communication and presentation skills, including preparing technical materials and responding to RFPs and security questionnaires
Strong organization and time management skills
Sound judgment when using approved AI tools, including validating outputs and protecting sensitive information
Proficiency with Microsoft Office, Salesforce, and web-based business applications
A bachelor’s degree or equivalent practical experience
Willingness to travel up to 50%

Benefits

Comp & perks

Healthcare benefits
Dental benefits
Parental planning benefits
Mental health benefits
Disability income benefits
Life and AD&D insurance
401(k) plan and match
Paid time off
Fitness reimbursements
Variable compensation may be included