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Senior Product Manager
Everbridge. Guide key components of Everbridge’s cloud-based digital operations platform, including Android and iOS mobile apps .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product management within a SaaS environment, focusing on customer interaction, feature definition, and collaboration with cross-functional teams. Proficient in utilizing tools like Postman and understanding IT processes, particularly ITSM and ITOM.
Highest-signal resume keywords
Product Management ExperienceSaaS Environment ExpertiseCustomer Interaction SkillsJavaScript ProficiencyITSM/ITOM Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ManagementJavaScriptAPI VerificationSaaSDevelopment Backlog ManagementFeature DefinitionSprint PlanningWebinarsDocumentationMarket Needs Assessment
Soft Skills
Solid Communication SkillsCollaborationCustomer EngagementConfidence
Tools & Technologies
PostmanXMattersCloud-Based PlatformsMobile Apps
Certifications & Qualifications
BA/BS Degree
Industry Keywords
SREDevOpsIT ProcessesITSMITOM
Tech Stack
Tools & technologiesAndroidCloudiOSITSMJavaScript
About the role
Key responsibilities & impact- Guide key components of Everbridge’s cloud-based digital operations platform, including Android and iOS mobile apps
- Collaborate with engineers, product managers, product communicators, marketers, UX designers, and other stakeholders to design and shape the platform
- Interact with customers to assess market needs and represent them within xMatters, an Everbridge company
- Work closely with software architects and the UX team to define new features
- Interact with customers, sales, consulting, support, and other stakeholders to identify the highest-value product investments
- Collaborate with engineering to maintain development backlogs and support sprint planning, shoulder surfs, and reviews
- Assist in rollouts through webinars, training, documentation, and other release artifacts
- Participate in product marketing activities
Requirements
What you’ll need- BA/BS degree, preferably computer-science related; unrelated degrees may be considered
- 3+ years experience as a Product Manager, preferably in a SaaS environment
- Solid communication skills
- Strong desire for frequent customer interaction
- Confidence to open Postman or write a few lines of JavaScript to verify the behavior of a new API call
- Experience working in an SRE/DevOps-savvy environment
- Working knowledge of IT processes and systems, especially ITSM and ITOM
Benefits
Comp & perks- healthcare
- dental care
- mental health benefits
- disability income benefits
- life and AD&D insurance
- retirement savings plan with employer match
- paid time off