Senior Product Manager

Everbridge

. Guide key components of Everbridge's cloud-based digital operations platform, including Android and iOS mobile apps .

Posted 11/9/2026full-timeRemote • CanadaSenior💰 CA$110,500 - CA$139,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in guiding cloud-based digital operations platforms, with a strong focus on customer interaction and collaboration across diverse teams. Proficient in product management within a SaaS environment, leveraging technical skills to enhance product features and user experience.

Highest-signal resume keywords

Product ManagementSaaS ExperienceCustomer InteractionJavaScript ProficiencyITSM Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementJavaScriptAPI VerificationSaaSCloud-Based PlatformsFeature DefinitionDevelopment Backlog ManagementSprint PlanningWebinars DeliveryDocumentation

Soft Skills

Communication SkillsCollaborationCustomer FocusConfidence

Tools & Technologies

PostmanXMatters

Industry Keywords

SREDevOpsITSMITOM

Tech Stack

Tools & technologies

AndroidCloudiOSITSMJavaScript

About the role

Key responsibilities & impact

Guide key components of Everbridge's cloud-based digital operations platform, including Android and iOS mobile apps
Collaborate with engineers, product managers, product communicators, marketers, UX designers, and other stakeholders to design and shape the platform
Interact with name-brand customers to assess market needs and represent them within xMatters, an Everbridge company
Work closely with software architects and the UX team to define new features
Interact with customers, sales, consulting, support, and other stakeholders to identify high-value product investments
Collaborate with engineering to maintain development backlogs and support sprint planning, shoulder surfs, and reviews
Assist with rollouts by delivering or overseeing webinars, training, documentation, and other release artifacts
Participate in product marketing activities

Requirements

What you’ll need

BA/BS degree, preferably computer-science related; unrelated degrees may be considered
3+ years experience as a Product Manager, preferably in a SaaS environment
Solid communication skills and ability to interact with users to identify needed features
Strong desire for frequent customer interaction
Confidence to use Postman or write JavaScript to verify the behavior of a new API call
Experience working in an SRE/DevOps-savvy environment
Working knowledge of IT processes and systems, especially ITSM and ITOM

Benefits

Comp & perks

healthcare
dental care
mental health benefits
disability income benefits
life and AD&D insurance
retirement savings plan with employer match
paid time off
Variable compensation may also be included