Senior Solutions Consultant

Everbridge

. Develop and maintain an extensive working knowledge of Control Center software solutions and capabilities.

Posted 11/5/2026full-timeUnited StatesSenior💰 $105,900 - $176,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Control Center software solutions, including design, integration, and deployment, while providing technical leadership and training for end-users. Proficient in project management within the security industry, with strong capabilities in documentation, installation, and customer support.

Highest-signal resume keywords

Control Center Software SolutionsProject Management in Security IndustryWindows Server and Desktop Operating SystemsMicrosoft SQL Server and SQLNetworking Principles and Internet Protocol (IP)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Technical LeadershipInstallation and ConfigurationDesign DocumentationFunctional Requirements SpecificationsCCTV and Access Control SystemsVirtual Machine EnvironmentsTroubleshootingData ManipulationQuality Control (QC)Project Estimation

Soft Skills

Excellent Communication SkillsOrganizational SkillsAttention to DetailTeam PlayerTraining and Mentoring

Tools & Technologies

Everbridge Software SolutionsEdge DevicesDocument Management SystemsFleet Management SystemsElectronic Point of Sale (EPOS)Enterprise Resource Planning (ERP)Microsoft ClusteringFailoverHigh AvailabilityWindows Server

Certifications & Qualifications

Bachelor’s Degree in Computer ScienceSecret Clearance (Preferred)

Industry Keywords

Physical Security IndustryTechnical DeploymentsCustomer SupportFactory Acceptance Testing (FAT)Site Acceptance Testing (SAT)User Acceptance Testing (UAT)

Tech Stack

Tools & technologies

ERPMS SQL ServerSQL

About the role

Key responsibilities & impact

Develop and maintain an extensive working knowledge of Control Center software solutions and capabilities.
Provide technical leadership and become an authority in all aspects of the design, build, integration, test, quality control (QC), commission, and deployment of Control Center solutions.
Provide realistic project estimates under Control Center project methodologies.
Create detailed design documentation for customer submission, review, and approval.
Configure and operate third-party subsystem edge devices, including CCTV, access control, and intruder alarm systems, and integrate them with Everbridge software solutions.
Produce detailed functional and operational customer requirements specifications based on site visits, RFIs, RFPs, and other commercial and technical documentation.
Perform installation and configuration tasks at end-user and reseller partner customer locations.
Train end-user customers and reseller partners in all aspects of Control Center solutions.
Ensure consistency and quality across product deployments to meet agreed Statements of Work and Functional Design Specifications.
Maintain detailed project documentation for handover to Customer Support.
Provide feedback to Product and Development teams to enhance solutions and commissioning capability.
Participate in factory, site, and user acceptance testing (FAT, SAT, and UAT).
Provide onsite and remote third-level technical support.
Report to the Senior Director of Accounting.

Requirements

What you’ll need

Bachelor’s degree in Computer Science or software-related technical degree or equivalent experience
Excellent written and verbal presentation and communication skills; including the ability to interpret written requirements and technical specification documents.
Successfully managed to complete at least 10 projects related to technical deployments in the security industry.
Proven track record of installing, implementing, testing, and training end users on a high-level application suite like Document Management, Fleet Management, electronic point of sale (EPOS), or enterprise resource planning (ERP).
Demonstrable experience in configuring personal computers (PCs), and servers and troubleshooting the Windows Server and Desktop Operating Systems.
Strong knowledge of database architectures and methodologies; ideally Microsoft SQL Server and the ability to manipulate data effectively and efficiently using SQL object-oriented (OO) Concepts and rationale.
Excellent knowledge of the latest Windows Server and Desktop versions.
Proven track record and experience in networking principles and the Internet Protocol (IP).
Excellent knowledge of virtual machine (VM) environments Microsoft Clustering, Failover, and High Availability.
Secret Clearance is preferred, or the ability to obtain Secret Clearance required
Experience in the physical security industry (Desirable)
Individual should exhibit a hands-on approach while being a team player; possessing strong organizational skills and an attention to detail.

Benefits

Comp & perks

healthcare benefits
dental benefits
parental planning benefits
mental health benefits
disability income benefits
life and AD&D insurance
401(k) plan and match
paid time off
fitness reimbursements