Account Manager

EverCommerce

. Proactively prospect within an assigned portfolio of Updox customers to identify upsell, cross-sell, and expansion opportunities .

Posted 9/15/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing the full sales cycle, utilizing Sandler Sales methodology, and achieving revenue targets through upsell and cross-sell strategies. Proficient in consultative discovery and delivering tailored product demonstrations that align with customer needs in the healthcare technology sector.

Highest-signal resume keywords

Sandler Sales MethodologySalesforce CRMConsultative DiscoveryNegotiation SkillsHealthcare SaaS Sales

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Full Sales Cycle ManagementUpsell and Cross-Sell StrategiesPipeline ManagementRevenue Target AchievementProposal Development

Soft Skills

Strong CommunicationPresentation SkillsOrganizational SkillsCollaborative MindsetResilience

Tools & Technologies

SalesforceCRM Software

Certifications & Qualifications

Sandler Sales Training

Industry Keywords

Healthcare TechnologyEHR/EMRPractice ManagementPatient EngagementHealthcare Communication Technology

About the role

Key responsibilities & impact

Proactively prospect within an assigned portfolio of Updox customers to identify upsell, cross-sell, and expansion opportunities
Build and maintain a healthy pipeline of qualified opportunities aligned with revenue targets
Own the full sales cycle from prospecting and discovery through demonstration, proposal, negotiation, and close
Apply Sandler Sales methodology, including upfront contracts, pain discovery, budget and decision qualification, and clearly defined next steps
Conduct consultative discovery to understand customer challenges, business impact, workflows, and desired outcomes
Deliver compelling product demonstrations and proposals connecting Updox solutions to identified customer needs
Navigate objections, pricing conversations, and negotiations while maintaining a customer-centric approach
Maintain accurate opportunity, pipeline, activity, and forecast information within Salesforce
Partner with Implementation, Onboarding, Customer Success, Support, and Product teams to deliver a seamless customer experience
Develop understanding of Updox solutions, partner offerings, healthcare workflows, and the competitive landscape
Consistently achieve or exceed established revenue targets and sales KPIs
Success measured by revenue and quota attainment, upsell and cross-sell growth, qualified pipeline creation and coverage, conversion and win rates, forecast accuracy and pipeline discipline, and execution of the Sandler sales process

Requirements

What you’ll need

2+ years of quota-carrying sales or account management experience, preferably within SaaS, healthcare technology, or healthcare services
Proven success growing existing customer relationships through upsell and cross-sell opportunities
Demonstrated ability to manage the full sales cycle and consistently achieve or exceed quota
Strong consultative discovery, objection handling, negotiation, and closing skills
Experience with Sandler or another structured sales methodology; Sandler experience preferred
Ability to learn technical products quickly and translate product capabilities into clear customer value
Strong communication, presentation, organization, and pipeline management skills
Experience using Salesforce or a comparable CRM
Ability to work independently and thrive in a fast-paced, evolving sales environment
Collaborative, resilient, and growth-oriented mindset
Experience selling healthcare SaaS or technology to physician practices and healthcare organizations
Knowledge of EHR/EMR, Practice Management, patient engagement, or healthcare communication technology
Experience selling to SMB and/or mid-market healthcare customers
Formal Sandler Sales training
Must be eligible to work without sponsorship

Benefits

Comp & perks

Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Day 1 access to a robust health and wellness benefits, including an annual wellness stipend
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program
On-target earnings of $80,000–$90,000 per year including commissions